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olukayode_okunu's avatar
14 years ago
Solved

having issues starting the netbackup enterprise media manager

when i try to launch the admin console it keeps failing and reports the netbackup enterprise media manager serivce did not start. what can i do to rectify this problem.

N.B.

its running on windows and this only happend after creating space on the drive then restarted the server.

  • Hi

    1. First Check whether there is enough free space in the drive where netbackup is installed.

    2. If you are unable to ping then the db might have gone down due to corrupt logs. I had a similar problem but in Linux master. Try creating a new database instance and do a catalog recovery.

        In LInux this is the way to fix it. Not sure about Windows.

          1.Run /usr/openv/db/bin/dbsrv -f NBDB

                You may get an error.

         2. Create a new database instance. Use the following technote.

    http://www.symantec.com/business/support/index?page=content&id=TECH48469

        Once you have created the DB you should be able to access the GUI without any error. Then go ahead with the Catalog Recovery.

     

    Regards,

    Giri.