Forum Discussion

sandreou's avatar
sandreou
Level 4
3 years ago

HostID

hi team,

1. install client on Linux machine (8.2)

2 client receives master hostID from other client

3 that client is NOT on aliases of master server

4. remove completely the client that gives his ID to the other client

5 uninstall client , reinstall client but still gets the hostID from the client that i removed!!!

any ideas why thats happening? 

Master 9.1.0.1 - Clients 8.2

  • Hi sandreou 

    Okay - what was the result of following the steps in the article? Was there an EMM alias for the master which included the bad client name (the one giving the bogus hostID)?

    What is the result of running (from the problem client) "bpclntcmd -pn -verbose"?

    Finally, are you sure all your host files are accurate?

    Daivd

  • On your Master server's gui, go to Security Management > Certificate Management. Select a client, right click and view the Certificate Authority details, copy the SHA-1 Fingerprint and keep it aside.

    On one of your clients, run: nbcertcmd.exe -displaycacertdetail and compare that the SHA-1 Fingerprint of the CA Certificate with that of the SHA-1 fingerprint from the master server. You can share the output here too.

  • Hello,

    I am not sure what you are exactly solving. Host ID is a low-level parameter which usually should not bring administrator attention. Do you have any problem during backups with this client?

    Regards

    Michal

    • sandreou's avatar
      sandreou
      Level 4

      i cant proceed with backup as client gets an error:  the vnetd proxy encountered an error

      the ID you see on first post is a client hostID

      i already install 8.2 on two clients and both of then get wrong masterHostID

      • davidmoline's avatar
        davidmoline
        Level 6

        Hi sandreou 

        Can you clarify what you mean by hostID - are you referring to a client host  certificates etc.?

        Also - can you show what the problem is with logs or output. 

        Things to note - the master CA certificate is common to all hosts in the domain. A client host certificate once created and delivered will not change (even if you reinstall the client as long as the name remains the same, it will need to use the same host certificate - probably requiring a reissue token). All certificates are generated and delivered from the master server - clients do not create nor deliver any certificates.

        The behaviour you are seeing may be by design.

        David

  • My quck tip is that someting with client/server name forward/reverse resolution is wrong. If you wont find a problem here, I recommend you to open a support ticket.

    Regards

    Michal