Forum Discussion

bessamR's avatar
bessamR
Level 3
2 months ago

Housekeeping failed

Hello,

I manage netbackup master and media server, I have Oracle policy backup wich are launched via VTOM, housekeeping backup are failed but not the backup on netbackup side.

I've verified from netbackup side, no any issue, all is ok, communication, configuration,..... all is ok, other backups are also successfull.

Master NBU 10.3.0.1  OS: RHEL 8.10

Media NBU 10.3.0.1  OS: RHEL 8.10

Client NBU 10.1.1  OS AIX 7.2

5 Replies

  • Hi,
    Have they recently upgraded the agent or netbackup master media server ?!
    involve support as I think there will be an EEB for this issue.

    • bessamR's avatar
      bessamR
      Level 3

      Hello kiyan​ 

      No recent upgrade, no recent modification.

      Master and media server is under my responsibility, client server is under customer responsibility.

  • I don't have any action on VTOM or housekeeping, it's my customer that manage them, on his side, he have the below error:

    RMAN-03009: failure of crosscheck command on ORA_MAINT_SBT_TAPE_1 channel at 11/10/2025 00:20:25
    ORA-27191: sbtinfo2 returned error
    Additional information: 3704
    ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
       Failed to get info on backup file, xxxxxxxxxxxxxxxxxx.