Forum Discussion

david_raj's avatar
david_raj
Level 3
10 years ago

how to check the communication between master, media and client servers?

7.7
Backup and Recovery
Basics
Documentation
NetBackup
Not Applicable
Tip-How to
Training
Troubleshooting
  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    How to verify name resolution for NetBackup (tm) systems, using the "bpclntcmd" command 
    http://www.veritas.com/docs/000026124

     

    How to test client connections using the bptestbpcd command 
    http://www.veritas.com/docs/000029625

     

    bptestbpcd — test bpcd connections and verify connect options
    http://www.veritas.com/docs/000093169 

     

    Please download NetBackup Troubleshooting Guide 
    Read through Chapter 2 - Troubleshooting procedures (it covers network communication as well)

    Download the  NetBackup Logging Reference Guide 
    Read though these sections:
    Chapter 2 - Backup process and logging
    Chapter 1 - Using logs

  • david_raj's avatar
    david_raj
    Level 3
    10 years ago

    i am new for veritas netbackup .how to check the communication between master, media and client servers?

  • Michal_Mikulik1's avatar
    Michal_Mikulik1
    Moderator
    10 years ago

    Hello,

     

    see chapters:

    Resolving network communication problems with

    UNIX/Windows clients

    in pubicly available NetBackup Troubleshooting Guide.

    Especially commands bpclntcmd, bptestbpcd

    Michal

  • david_raj's avatar
    david_raj
    Level 3
    10 years ago

    Hello Michal and Marianne,

     

    please explain the troubleshooting steps of error code-6 and drive down issue ?

     

    KR

    david

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    Please start a new discussion for status 6 as this has nothing to do with communication.
  • david_raj's avatar
    david_raj
    Level 3
    10 years ago

    Hello Marianne,

     

    how to troubleshoot the status code-6 ?

     

    thanks for your support 

     

    kr

    david

  • nbutech's avatar
    nbutech
    Level 6
    10 years ago

    Hello,

    First you need to identify for which policy type you are seeing status code 6... Is it for database backup or virtual machines ? So once you know that you cna start your troubleshooting and if still you see issues you can open a new thread