Forum Discussion

Hendrik_Bezuide's avatar
Hendrik_Bezuide
Level 4
9 years ago

How to get Dsik up from down

My backup's if failing with error (2106) Disk storage server is down.

I have run the following commands

nbdevquery -listdp -U

and this one is not UP, What must I do to get it up, form concole of cmd

Storage Server : prasagppd2d01.prasa.com
Storage Server Type : hp-StoreOnceCatalyst
Storage Type : Formatted Disk, Network Attached
State : DOWN
Flag : OpenStorage
Flag : CopyExtents
Flag : AdminUp
Flag : InternalDown
Flag : LifeCycle
Flag : CapacityMgmt
Flag : FragmentImages
Flag : Cpr
Flag : FT-Transfer

 

2008) Not Applicable
7.6

5 Replies

Sort By
  • Marianne's avatar
    Marianne
    Level 6
    9 years ago

    Try the steps in this TN: http://www.veritas.com/docs/000087761 

    The TN is for DataDomain - just adapt with appropriate StoreOnce equivalent.

    We have also seen at DD customers that when a similar 'Disk Storage Server Down' error was seen, the appliance had to be rebooted or processes stopped and restarted. Only then did the DD respond to NBU requests...

     

    • Hendrik_Bezuide's avatar
      Hendrik_Bezuide
      Level 4
      9 years ago

      What Applaince, the media server or the disk storage server must I restart, did restart the media server a few times

      • Marianne's avatar
        Marianne
        Level 6
        9 years ago

        You have an HP StoreOnce dedupe appliance, right?

        That is what I am talking about.

        The StoreOnce seems to be 'playing up'. That is where you need to troubleshoot.

        Or else plugin and/or credential issue as described in the DD TN.