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RaghavAneja's avatar
12 years ago
Solved

How to solve "NuLL" in Bpclntcmd -pn result

Hi ,

Os : window server 2012

Netbackup version :7.5

i need help how to solve "NULL" . becouse now data showing in Backup archive and restore . its showing error "client is not validated to use the server "

server to use for backup and restore is updated 

and source client for restores also updated . 

  • The *NULL* is because the client does not appear in any policy:

    If the output showed *NULL* for the configured client name (as shown below), the client is not configured in a policy and does not show up in the image database.

    > bpclntcmd -pn
    expecting response from server master_server_01
    client_01.domain.com *NULL* 192.168.0.30 3815

    Review the policy configuration on the master server, and see if the peername is listed correctly in a policy.  

    From: http://www.symantec.com/business/support/index?page=content&id=TECH50198

    ... so probably not the cause of the issue "client is not validated to use the server".

    Are you trying to restore directly from a client? If so, is the client 'authorised' to do so?

    From the Admin Console, go to Host Properties -> Master Servers -> your_master -> Client Attributes -> add/select client name, then check that client is allowed to browse and restore.

4 Replies

  • The *NULL* is because the client does not appear in any policy:

    If the output showed *NULL* for the configured client name (as shown below), the client is not configured in a policy and does not show up in the image database.

    > bpclntcmd -pn
    expecting response from server master_server_01
    client_01.domain.com *NULL* 192.168.0.30 3815

    Review the policy configuration on the master server, and see if the peername is listed correctly in a policy.  

    From: http://www.symantec.com/business/support/index?page=content&id=TECH50198

    ... so probably not the cause of the issue "client is not validated to use the server".

    Are you trying to restore directly from a client? If so, is the client 'authorised' to do so?

    From the Admin Console, go to Host Properties -> Master Servers -> your_master -> Client Attributes -> add/select client name, then check that client is allowed to browse and restore.

  • Your screen shot shows that master cannot resolve the client's IP to hostname that appears in a policy.

    Fix DNS or add hosts entry on the master, then clear NBU host cache.
    bpclntcmd -clear_host_cache

  • Are you saying issue has been fixed?

    Not sure what else you need help with?

    Double-check that the master can resolve client's IP address to hostname that appears in policy Client tab:

    bpclntcmd -ip (client-ip-address)