Forum Discussion

mcintyren's avatar
mcintyren
Level 2
11 years ago
Solved

How to unistall the Netbackup patch 7.5.0.6 from server after we uninstall 7.5 by mistake first.

Looking for some assistance on uninstall Netbackup 7.5.0.6. What we had in place was a full install of 7.5 on the server and the patch 7.5.0.6 installed. We where unistalling the software, but uncorrectly unistall 7.5 thinking this would uninstall netbackup completely. As we have found out this hasn't and that we should have installed the patch first then the full install second.

Does anyone know of any Symantec scripts or any other way of removing 7.5.0.6. We can't uninstall using 7.5 or 7.5.0.6 set-up files or install on top on the current setup.

Thanks.

  • Hi:

     

    You did not provide the OS type for your Master Server. The following documentation provides the steps required for manually removing Netbackup from a Windows Master Server:

    http://www.symantec.com/docs/TECH87262

    Uninstall instructions for Unix can be found beginning on page 106 of the 7.5 Installation guide.

    http://www.symantec.com/docs/DOC5154

    Best Regards

     

2 Replies

  • Hi:

     

    You did not provide the OS type for your Master Server. The following documentation provides the steps required for manually removing Netbackup from a Windows Master Server:

    http://www.symantec.com/docs/TECH87262

    Uninstall instructions for Unix can be found beginning on page 106 of the 7.5 Installation guide.

    http://www.symantec.com/docs/DOC5154

    Best Regards

     

  • Hi jmontagu, sorry your right I haven't put our OS of the master server which is Windows Server 2008 R2 Standard.

    I will check out your tech notes.

    Thanks.