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robbiecookie11's avatar
robbiecookie11
Level 3
12 years ago
Solved

Hyper-V Guests backups never finish

Hi all,

We are having problems backing up the Hyper-V guests on one of our hosts. When the jobs run they appear as Type:SNAPSHOT and State:ACTIVE forever - the jobs never fail until we manually cancel them. The longest we have left these running is 5 days and at no point is any data written. I have compared the job policies to another Hyper-V host that is working and can't see any differences.

 

Can somebody help me resolve this problem? I can confirm that all of the guests have the Hyper-V integration services installed and that all hosts & guests can communicate with the backup server.

Many thanks

Robbie

 

 

 

Agent for Microsoft Hyper-V
Backing Up
Backup and Recovery
NetBackup
Virtualization
Windows Server (2003-2008)
  • sri_vani's avatar
    sri_vani
    12 years ago

    is this backup belongs to windows 2008 R2 hyper v in clustered environment?

    Symantec has confirmed that there is a known issue while backing up windows 2008 R2 hyper v in clustered envirorment and where as didnt seen in win 2012.

    If u ve same set up plz ref below link to know the wrk around

    http://www.symantec.com/business/support/index?page=content&id=TECH211609

     

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  • sri_vani's avatar
    sri_vani
    Level 6
    12 years ago

    is this backup belongs to windows 2008 R2 hyper v in clustered environment?

    Symantec has confirmed that there is a known issue while backing up windows 2008 R2 hyper v in clustered envirorment and where as didnt seen in win 2012.

    If u ve same set up plz ref below link to know the wrk around

    http://www.symantec.com/business/support/index?page=content&id=TECH211609