If the RDP is not functioning on a server will that impact NBU tape backup?
We have a Windows Client that we are unable to connect to that machine using RDP. Will this cause the NBU backup to fail?
This was due to the Microsoft bug fix for RDP needs to be installed and this server is critical which they can't reboot for the fix to be installed.
We got the error code as 59: Unable to connect to the client.
From the NBU Java console, I couldn't connect to the host properties. However, the services are up and running on the client machine.
You need to logon to each of master and media and client and issue fifteen commands on each - to reveal if names are ok - and yes, you do need to issue each of those name check commands twice in order to rule out looping / double entries in DNS.
The fifteen commands to issue on each of master, media and client are:
nslookup mastername
nslookup mastername
nslookup medianame
nslookup medianame
nslookup clientname
nslookup clientnamebpclntcmd -clear_host_cache
bpclntcmd -clear_host_cachebpclntcmd -hn mastername
bpclntcmd -hn mastername
bpclntcmd -hn medianame
bpclntcmd -hn medianame
bpclntcmd -hn clientname
bpclntcmd -hn clientnameUNIX:
cat /usr/openv/netbackup/bp.conf
...and look at "client_name = " entry... is it correct ?
...and look at "server =" entries... are they correct ?
(N.B: on all three hosts (master, media, client) the first "server =" entry must always be the master server name.
On the client, the client needs to also have a server entry for the media server name.WINDOWS:
reg query "hklm\software\veritas\netbackup\currentversion\config"
...and the checks are the same as for Unix.
TOP TIP: It really really is best these days to use FQHN for any and all names, at all times, in all areas of NetBackup.TOP TIP: Also, use of underscores in names is not supported. And best to use lowercase at all times, to make your life simpler.
TOP TIP: Never use IP addresses as client names.
Finally, this is resolved as the Root cause for this issue is moving/decomm of DNS servers. Did nslookup and was unable to resolve the Master/Media servers. Ran bpclntcmd -pn the o/p of this command is empty. So we have added the entries of Master and Media servers in the Clients host file and triggered the backup which was successful.
