Image Cleanup error

Question

Good afternoon,Could you help me with the event below:Nov 07, 2022 12:31:41 AM - Info bpdbm (pid=112627) image catalog cleanupNov 07, 2022 12:31:41 AM - Info bpdbm (pid=112627) Cleaning up tables in the relational databaseNov 07, 2022 12:31:41 AM - Info bpdbm (pid=112627) deleting images which expire before Mon Nov 7 00:31:40 2022 (1667791900)Nov 07, 2022 12:32:04 AM - Info nbdelete (pid=113335) deleting expired images. Media Server: nbfa01media01.trf5.gov.br Media: @aaaabNov 07, 2022 12:32:04 AM - Info bpdm (pid=219719) startedNov 07, 2022 12:32:04 AM - started process bpdm (pid=219719)Nov 07, 2022 12:32:04 AM - requesting resource @aaaabNov 07, 2022 12:32:04 AM - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=nbfa01worm01_msdp_dp01;Path=PureDiskVolume;StorageServer=nbfa01worm01.trf5.gov.br;MediaServer=nbfa01media01.trf5.gov.br&nbsp;Saire02_1666567513_C1_F44: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F45: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F46: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F47: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F48: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F49: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F50: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F51: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F52: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F53: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F54: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F55: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F56: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F57: error 2060069.Nov 07, 2022 12:32:47 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:47 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F58: error 2060069.Nov 07, 2022 12:32:48 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:48 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F59: error 2060069.Nov 07, 2022 12:32:48 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:48 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F60: error 2060069.Nov 07, 2022 12:32:48 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F163: error 2060069.Nov 07, 2022 12:32:49 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F164: error 2060069.Nov 07, 2022 12:32:49 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F165: error 2060069.Nov 07, 2022 12:32:49 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F166: error 2060069.Nov 07, 2022 12:32:49 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F167: error 2060069.Nov 07, 2022 12:32:49 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F168: error 2060069.Nov 07, 2022 12:32:49 AM - Critical bpdm (pid=219719) Storage Server Error: (Storage server: PureDisk:nbfa01worm01.trf5.gov.br) MBDeleteImage: Failed to complete deleteimage webservice ((unknown)) V-454-47Nov 07, 2022 12:32:49 AM - Info bpdm (pid=219719) Failed to delete WORM locked image Saire02_1666567513_C1_F169: error 2060069.Nov 07, 2022 12:34:30 AM - Info bpdm (pid=219719) ending volume PureDiskVolume: Kbytes total capacity: 130987628310, used space: 108324994200, free space: 22662634110Nov 07, 2022 12:34:37 AM - Critical bpdbm (pid=113535) WORM unlock time is updated from &lt;1667791597&gt; to &lt;1667792048&gt;. Cleared delete pending flag for copy &lt;1&gt; of bid &lt;Saire02_1666567513&gt;.Nov 07, 2022 12:34:39 AM - Warning bpdbm (pid=112627) nbdelete failed with status (1)Nov 07, 2022 12:34:39 AM - Info bpdbm (pid=112627) deleted 13 expired records, compressed 0, intelligent catalog archived 0, tir removed 0, deleted 284 expired copiesthe requested operation was partially successful(1)(1)&nbsp;

davidmoline · Answer

Hi&nbsp;gise84&nbsp;
Based on the messages and the name of the storage server it looks like you (or the system) is attempting to expire an image in WORM storage before the retention lock has expired.&nbsp;
If it is through normal NetBackup image expiry processes, then you may need to review the retention settings either in the schedule for the backup or on the WORM device itself. If you have attempted to manually expire an image before the retention lock expires, then (I believe) this will continue until the retention lock on the image expires and it is allwoed to be deleted from the storage.&nbsp;
In either case please review the setup of WORM storage in NetBackup and the retention settings of backup policies that use this storage.&nbsp;
CheersDavid

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