Forum Discussion

Joseph_Correia's avatar
18 years ago

Importing Backup Exec tapes into Netbackup?

Current environment:
Windows 2003 SP1; Netbackup 6.0 MP3; ADIC i500 library with (4) LTO3 drives connected via SAN.

Legacy environment:
Windows 2000 SP4; Backup Exec 9.1; HP MSL5000 with (2) SDLT320 drives connected via SAN.

I'm trying to import tapes from the older Backup Exec environment into our new Netbackup environment. I disconnected the HP MSL5000 from the legacy environment and connected it via SCSI to our new NBU Master server. I inserted the required SDLT cartridges into the HP MSL and can successfully inventory the library. At this point the inventory creates an additional volume group and the SDLT tapes are there.

According to NBU documentation I'm supposed to run vmphyinv as part of Phase 1 import for Backup Exec media.
The command recognizes the library and 2 drives then mounts the tapes for reading (at this point it is supposed to update the media GUID in the NBU database), however I get an error for each tape as the command runs:
Waiting for mount of media ID 000425 on host sus063
Waiting for mount of media ID 000429 on host sus063
Mounted media ID 000425 on host sus063
network protocol error (39)
Waiting for mount of media ID 000584 on host sus063
Mounted media ID 000429 on host sus063
network protocol error (39)
Mounted media ID 000584 on host sus063
network protocol error (39)
No database updates have been made.

In the NBU Console there is an Inventory job that started as part of the running the command above, it also errors out with the following error:
"media manager - system error occurred(174)"

I have created some debug directories within VolMgr\Debug but can't find anything concrete.

What am I doing wrong?