Forum Discussion

Shamin23's avatar
Shamin23
Level 3
5 years ago

Install Client setup on Oracle Linux

Hi All,

When i am installing Veritas Netback 8.0 client on Oracle Linux 5.6 is showing attached error.

 

Shefeek S

shefeek@empelle.ae

  • Marianne's avatar
    Marianne
    5 years ago

    Shamin23 

    Only 64-bit OS is supported as from NBU 7.0.
    Version 6.5.x was the last to support 32-bit Linux. This version reached EOL in 2012.

    If you have VMware in your environment, your best option is to virtualize this client and back it up as a VM.

    Another option would be to NFS mount the filesystems on a supported Unix/Linux server and backup through the supported client.

    Best: Speak to server owners and suggest that they migrate to newer hardware and OS.
    My guess is that they have support issues with other vendors as well.

  • Marianne's avatar
    Marianne
    Level 6
    5 years ago

    Shamin23 

    I found this post in the 'General Veritas' forum and moved it to NetBackup.

    The installation error says " Detected an attempt to install incorrect platform and/oroperating system version.... "

    Have you confirmed OS compatibility ?
    NBU 8.x OS SCL: https://www.veritas.com/bin/support/docRepoServlet?bookId=NB_80_OSSCL&requestType=pdf
    Is this a 32-bit or 64-bit client?

    Please confirm contents of /etc/oracle-release and/or /etc/redhat-release as well as 'uname -a' output.

    • Shamin23's avatar
      Shamin23
      Level 3
      5 years ago

      Hi,

      Marianne,

      Thank you for the reply, its Oracle Linux 5.6. OS is compatible with the software.

      we tried to install 7.6 version aswell and getting same error.

      Once Agian Thank you for the help.