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Hlandeb's avatar
Hlandeb
Level 2
2 months ago

Install snapshot manager failed

Hi everyone

 

 

i New in the snapshot manager and i cant install a sm, in the process fail with the following error

Waiting for Snapshot Manager configuration

to complete (0/21) ...

Configuration Failed. Error Details: EXIT STATUS 8500:

Connection with the web service was not established.


please your help

2 Replies

  • Hey

    I am guessing - is your SM host able to go to outside world without proxy? If not maybe this will help out:

    NetBackup Snapshot Manager for Data Center host is behind a proxy server: # flexsnap_configure install --primary <primary> --token <token> --hostnames <hostnames> --no-proxy <no_proxy_value> --http-proxy <http_proxy_value> --https-proxy <https_proxy_value>

  • Tks quebek......i foun the error is the 443 port, in netbackup primary server  blocked.

     

    i add in /cloudpoint/openv/etc/hosts the registry for primary server and works fine!

     

    tks a lot!