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YC's avatar
YC
Level 4
10 years ago

Installation of Java LiveUpdate agent failed.

Hi,

I'm installing Netbackup Client 7.6.1 for RedHat 7.1. The system shows the following after installing the client, please advise?

WARNING: Installation of Java LiveUpdate agent failed.

 

Thanks in advance.

  • or perhaps this recent one

    http://teridon73.blogspot.com/2015/04/symantec-1215-on-linux-liveupdate.html

     

     

  • install_trace.xxxx

    Symantec Installation Script
    Copyright 1993 - 2014 Symantec Corporation, All Rights Reserved.


            Installing NetBackup Client Software


    Please review the SYMANTEC SOFTWARE LICENSE AGREEMENT located on
    the installation media before proceeding.  The agreement includes
    details on the NetBackup Product Improvement Program.

    For NetBackup installation and upgrade information specific to your
    platform and to find out if your installed EEBs or hot fixes are
    contained in this release, check out the Symantec Operations Readiness
    Tools (SORT) Installation and Upgrade Checklist and Hot fix and EEB
    Release Auditor, respectively, at https://sort.symantec.com/netbackup.

    Do you wish to continue? [y,n] (y) y


    Checking for required system conditions...
    "install_trace.29401" [readonly] 124L, 4365C
    have been installed.  They will cause the NetBackup daemons to be
    automatically shut down and restarted each time the system boots.

    /etc/rc.d/rc2.d/S77netbackup
    /etc/rc.d/rc3.d/S77netbackup
    /etc/rc.d/rc5.d/S77netbackup
    /etc/rc.d/rc0.d/K01netbackup
    /etc/rc.d/rc1.d/K01netbackup
    /etc/rc.d/rc6.d/K01netbackup


    Successfully updated the session cache parameters.
    Starting vnetd...
    Starting bpcd...
    Starting nbftclnt...
    Starting nbdisco...
    Starting mtstrmd...
    Starting bmrbd...

    WARNING: Installation of Java LiveUpdate agent failed.  Refer to file
             /tmp/JLU-Log/JavaLiveUpdate-Install.log on <server name>

             for more information.

     

    /tmp/JLU-Log/JavaLiveUpdate-Install.log

    Jun 10, 2015 3:33:36 PM ### Start of Install ###
    Jun 10, 2015 3:33:36 PM Linux 3.10.0-229.el7.x86_64
    Jun 10, 2015 3:33:36 PM Java Version 1.7.0_55.
    Jun 10, 2015 3:33:36 PM Java LiveUpdate version 3.6 Build 25.
    Jun 10, 2015 3:33:36 PM Extracted out unixinstall.sh to /tmp/1433921616562/unixi
    nstall.sh.
    Jun 10, 2015 3:33:36 PM Extracted out unixuninstall.sh to /tmp/1433921616562/uni
    xuninstall.sh.
    Jun 10, 2015 3:33:36 PM Extracted out liveupdate.conf to /tmp/1433921616562/live
    update.conf.
    Jun 10, 2015 3:33:36 PM Extracted out cryptix-jce-provider.jar to /tmp/143392161
    6562/cryptix-jce-provider.jar.
    Jun 10, 2015 3:33:36 PM Copied /usr/openv/netbackup/bin/goodies/jlu.jar to /tmp/
    1433921616562/jlu-3.6.25.jar.
    Jun 10, 2015 3:33:36 PM Error running /tmp/1433921616562/unixinstall.sh with reason: java.io.IOException: Cannot run program "/tmp/1433921616562/unixinstall.sh"
    : error=13, Permission denied.
    Jun 10, 2015 3:33:36 PM Deleting file /tmp/1433921616562/unixuninstall.shJun 10, 2015 3:33:36 PM Deleting file /tmp/1433921616562/jlu-3.6.25.jar
    Jun 10, 2015 3:33:36 PM Deleting file /tmp/1433921616562/liveupdate.conf
    Jun 10, 2015 3:33:36 PM Deleting file /tmp/1433921616562/unixinstall.sh
    Jun 10, 2015 3:33:36 PM Deleting file /tmp/1433921616562/cryptix-jce-provider.ja
    rJun 10, 2015 3:33:36 PM Deleting directory /tmp/1433921616562.
    Jun 10, 2015 3:33:36 PM The Java LiveUpdate installation did not complete succes
    sfullyJun 10, 2015 3:33:36 PM Java LiveUpdate installer has exited with return code -1
    Jun 10, 2015 3:33:36 PM ### End of Install ###Jun 10, 2015 3:33:36 PM
    Jun 10, 2015 3:33:36 PM
    Jun 10, 2015 3:33:36 PM
    ============================================================
    <IdsInstallerStartOfInstall>
    <IdsJavaVersion><1.7.0_55>
    <IdsJavaLiveUpdateVersion><3.6><25>
    <IdsInstallerExtractFile><unixinstall.sh></2Ftmp/2F1433921616562/2Funixinstall.s
    h>
    <IdsInstallerExtractFile><unixuninstall.sh></2Ftmp/2F1433921616562/2Funixuninsta
    ll.sh>
    <IdsInstallerExtractFile><liveupdate.conf></2Ftmp/2F1433921616562/2Fliveupdate.c
    onf>
    <IdsInstallerExtractFile><cryptix-jce-provider.jar></2Ftmp/2F1433921616562/2Fcryptix-jce-provider.jar>
    <IdsInstallCopy></2Fusr/2Fopenv/2Fnetbackup/2Fbin/2Fgoodies/2Fjlu.jar></2Ftmp/2F
    1433921616562/2Fjlu-3.6.25.jar>
    <IdsRunnerError></2Ftmp/2F1433921616562/2Funixinstall.sh><java.io.IOException: Cannot run program "/2Ftmp/2F1433921616562/2Funixinstall.sh": error=13, Permissio
    n denied>
    <IdsInstallerDeleteFile></2Ftmp/2F1433921616562/2Funixuninstall.sh><IdsInstallerDeleteFile></2Ftmp/2F1433921616562/2Fjlu-3.6.25.jar>
    <IdsInstallerDeleteFile></2Ftmp/2F1433921616562/2Fliveupdate.conf>
    <IdsInstallerDeleteFile></2Ftmp/2F1433921616562/2Funixinstall.sh>
    <IdsInstallerDeleteFile></2Ftmp/2F1433921616562/2Fcryptix-jce-provider.jar>
    <IdsInstallerDeleteDir></2Ftmp/2F1433921616562>
    <IdsInstallerEndOfInstallFailure><IdsInstallerEndOfInstallReturnCode><-1>
    <IdsInstallerEndOfInstall>
    ============================================================

     

     

  • java.io.IOException: Cannot run program "/tmp/1433921616562/unixinstall.sh"
    : error=13, Permission denied.

     

    See this old thread for possible solution

    https://www-secure.symantec.com/connect/forums/v7100-client-install-fail-rhel-63

     

     

  • or perhaps this recent one

    http://teridon73.blogspot.com/2015/04/symantec-1215-on-linux-liveupdate.html