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wmujawar's avatar
wmujawar
Level 4
13 years ago
Solved

Issue regarding Installation of Netbackup7.5

Hi,

We are installing netbackup 7.5. I have downloaded the software from fileconnect.symantec.com.

I have 2 zip files. As per the documentation , i have to combine the two files before i can unzip them.

When i run the following command   copy /b "NetBackup_7.5_Win_zip.1of2"+"NetBackup_7.5_Win_zip.2of2" "NetBackup_7.5_Win.zip" i get the following error         system cannot find the file specified.

 

Please assist.

7.5
Backup and Recovery
Installing
NetBackup
Tip-How to
  • Marianne's avatar
    Marianne
    13 years ago

    Please show us output of 'dir' as I have suggested earlier (see my post below).

    Please also confirm that you have opened cmd with right-click, Run as Administrator.

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  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    13 years ago

    from where the 2 zip files are actually located?

    Or there's no 'typos' in the names you are supplying to the command compared to what's been saved?

  • revarooo's avatar
    revarooo
    Level 6
    13 years ago

    Make sure you are in the same directory that those 2 files are located in before running the command.

    The copy command says they are not in the directory!!!

     

  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    In addition to above excellent posts, first run 'dir' in the cmd window.

    Ensure filenames match exactly what you are typing.
    I prefer to copy & paste filenames from 'dir' output when doing this to prevent typo errors.

  • wmujawar's avatar
    wmujawar
    Level 4
    13 years ago

    Kindly find the screenshot of the command i am typing and the error which i get.

    Please let me know where am i making this mistake.

    The details where the files are stored are shown in the background.

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    13 years ago

    You're not in the right location - files are in a "netbackup download" location & you're in "Users\Administrator" when you run the command

  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    Your Download appears to be in "C:\new folder\netbackup download"

    Type this first in the cmd window:

    cd "C:\new folder\netbackup download"
    check that the new prompt reflects the correct folder name (NOT C:\Users\Administrator >)

    then type 'dir' to verify files are there.

    One more thing - if UAC in W2008 is NOT disabled, always remember to open cmd with right-click, Run As Administrator,

  • wmujawar's avatar
    wmujawar
    Level 4
    13 years ago

    Hi,

    Kindly chk the attached screen shot. I am getting the same error.

  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    Please show us output of 'dir' as I have suggested earlier (see my post below).

    Please also confirm that you have opened cmd with right-click, Run as Administrator.

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    13 years ago

    You are now in a different directory to earlier and the first file is showing as a compressed zip file - make sure you show the extentions in explorer and also that you do have the correct files - cd to the folder you showed us initially and then run the command (I didnt think either download has an extension)