Login credentials or certificate verification failed for server cloudcatayst
Hello Community,
When Configuring Cloud Catalyst on Azure , We are getting below Issue.
Login credentials or certificate verification failed for server cloudcatalyst.server . . Please see tpconfig logs for further details.
Can anyone point to a resolution . Below is tpcommand logs
18:14:22.124 [89091] <2> nbclnt_curl_prefnet::helper_check_connect_status: nbcurl CONNECT FROM xxx.xxx.xxx.xxx.port TO xxx.xxx.xxx.xxx.port fd = 11 18:14:22.155 [89091] <4> NBClientCURL::performCurlOperation: HTTP response header : HTTP/1.1 200 Cache-Control: private Expires: Thu, 01 Jan 1970 00:00:00 GMT X-Request-ID: 594E0A50B12633E6 Content-Type: text/vnd.netbackup+plain; version=3.0;charset=UTF-8 Content-Length: 4553 Date: Fri, 19 Jun 2020 12:44:21 GMT 18:14:22.157 [89091] <2> catalyst.server.com: Azure: stspi_open_server: provider Name = CloudProvider 18:14:22.157 [89091] <2> catalyst.server.com: Azure: stspi_open_server: Read user preferences and initialize server handle 18:14:22.157 [89091] <2> catalyst.server.com: Azure: CAzureConfigFileHandler::CAzureConfigFileHandler:Overwriting chunksize value to 67108864 for Dedupe storage 18:14:22.157 [89091] <8> catalyst.server.com: Azure: CAzureConfigFileHandler::CAzureConfigFileHandler:Overwriting Write Buffer size value to 67108864 for Dedupe storage 18:14:22.157 [89091] <8> catalyst.server.com: Azure: CAzureConfigFileHandler::CAzureConfigFileHandler:Overwriting Read Buffer size value to 67108864 for Dedupe storage 18:14:22.157 [89091] <2> catalyst.server.com: Azure: stspi_open_server: CA_PATH=[/usr/openv/var/global/wmc/cloud/cacert.pem] 18:14:22.157 [89091] <2> catalyst.server.com: Azure: stspi_open_server: Building server URL 18:14:22.157 [89091] <2> catalyst.server.com: Azure: stspi_open_server: Blob Service Endpoint = [https://mycloudentrypoint] 18:14:22.157 [89091] <2> catalyst.server.com: Azure: stspi_open_server: Blob Service Endpoint For Data = [https://mycloudentrypoint] 18:14:22.158 [89091] <2> catalyst.server.com: Azure: stspi_open_server: Initialize server handle 18:14:22.158 [89091] <2> catalyst.server.com: Azure: Check for CRL list 18:14:22.158 [89091] <2> catalyst.server.com: Azure: CloudRevocationCheck::crlHandler:Performing Certificate data collection for URL: https://mycloudentrypoint 18:14:22.158 [89091] <2> catalyst.server.com: Azure: CloudRevocationCheck::checkCRLDirectory: Crl directory exists : /usr/openv/var/global/wmc/cloud/CrlStore 18:14:22.523 [89091] <16> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: ERROR: Failed to download, curl error 77 18:14:22.523 [89091] <2> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: Sleeping for 2 seconds before retrying download 18:14:24.554 [89091] <16> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: ERROR: Failed to download, curl error 77 18:14:24.554 [89091] <2> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: Sleeping for 2 seconds before retrying download 18:14:26.586 [89091] <16> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: ERROR: Failed to download, curl error 77 18:14:26.587 [89091] <2> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: Sleeping for 2 seconds before retrying download 18:14:28.622 [89091] <16> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: ERROR: Failed to download, curl error 77 18:14:28.622 [89091] <2> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: Sleeping for 2 seconds before retrying download 18:14:30.658 [89091] <16> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: ERROR: Failed to download, curl error 77 18:14:30.658 [89091] <2> catalyst.server.com: Azure: Crl_Options::addCurlEasyPerform: Sleeping for 2 seconds before retrying download 18:14:32.658 [89091] <2> catalyst.server.com: Azure: CloudRevocationCheck::crlHandler: CURLcode value is: [77] 18:14:32.658 [89091] <2> catalyst.server.com: Azure: CloudRevocationCheck::crlHandler: Resolved local IP xxx.xxx.xxx.xxx 18:14:32.658 [89091] <2> catalyst.server.com: Azure: CloudRevocationCheck::crlHandler: Resolved remote IP xxx.xxx.xxx.xxx.port 18:14:32.658 [89091] <2> catalyst.server.com: Azure: CloudRevocationCheck::crlHandler: Port used to connect: 443 18:14:32.658 [89091] <16> catalyst.server.com: Azure: CloudRevocationCheck::crlHandler: Failed to download, curl error 77 18:14:32.659 [89091] <16> catalyst.server.com: libsts opensvh() 20/06/19 18:14:32: v11_open_server failed in plugin /usr/openv/lib/ost-plugins/libstspiazure.so err 2060203 18:14:32.659 [89091] <16> catalyst.server.com: metering: Failed to open a new session, return: 2060203 18:14:32.659 [89091] <2> catalyst.server.com: metering: leaving stspi_open_server 18:14:32.659 [89091] <16> catalyst.server.com: libsts opensvh() 20/06/19 18:14:32: v11_open_server failed in plugin /usr/openv/lib/ost-plugins/libstspimetering.so err 2060203 18:14:32.659 [89091] <16> catalyst.server.com: [throttling_open_server_v7]fail to open server of the next plugin in stack, return code: 2060203 18:14:32.659 [89091] <2> catalyst.server.com: [throttling_open_server_v7]leave. 18:14:32.659 [89091] <16> catalyst.server.com: libsts opensvh() 20/06/19 18:14:32: v11_open_server failed in plugin /usr/openv/lib/ost-plugins/libstspithrottling.so err 2060203 18:14:32.659 [89091] <16> catalyst.server.com: MSDPCLD:Failed to open a cloud server. Error code: 2060203 18:14:32.659 [89091] <16> catalyst.server.com: libsts opensvh() 20/06/19 18:14:32: v11_open_server failed in plugin /usr/openv/lib/ost-plugins/libstspimsdpcld.so err 2060203 18:14:32.659 [89091] <16> catalyst.server.com: gateway: Failed to open a new session, return: 2060203 18:14:32.659 [89091] <16> catalyst.server.com: libsts opensvh() 20/06/19 18:14:32: v11_open_server failed in plugin /usr/openv/lib/ost-plugins/libstspigateway.so err 2060203 18:14:32.659 [89091] <16> Valid_STS_Server: Failed to open server connection to type PureDisk_azure_rawd server cloudserver: Error = 2060203 A connection to a cloud storage provider could not be established
Since we were time bound on this. This is how I did it .
1. Ran the Process of Decommissioning using nbdecomission command
2. Ran the install again on the Catalyst Server.
3 Tried the Configure the Storage Server again. We got the same error as show in screenshot, but this time tpcommand showed different error
pd_mount:exit: (2060029:authorization faliure) open_server :pd_mount() failed (2060029:authorization faliure) MSDPCLD : Authentication to spad failed, synchronising the credentials now
This looked similar to the error which we get while configrung MSDP Pool
Ran below command
/usr/openv/pdde/pdconfigure/scripts/installers/PDDE_deleteConfig.sh
After this The Reconfiguration attempt to configure cloud went fine.
Very much wanted to know what the root cause was , but now its resolved.
Thank you every one for your inputs and suggestions.
