Ltid is restarting automatically in Windows 2000 master server

You dont mention the NBU version. create the \veritas\ivolmgr\debug\ltid\ directory Add VERBOSE to the volmgr\vm.conf and restart ltid when no tape backups are running. When ltid restarts on its own again, post the log in that directory.

Thanks revarooo,

 

Master server NBU version - 6.5.4

I have added a entry name called " VERBOSE" in vm.conf file. I will get back to you once the servoce has been restarted automatically.

You REALLY need to upgrade.

Microsoft has dropped support for W2000 many years ago and Symantec has dropped support for 6.5.x about 3 years ago.

Why use unsupported software to protect your companies most valuable assets - it's data?

My apologies, we have seen only Netbackup Enterprose Media manager is restarting automatically once in a week and backup are in hung state inturns we are rebooting master server once in a week.

@Marianne, Thanks for the suggestion. We would like to get to know the issue behind the backups are frequently move to hung state. If it is Enterprose Media manger service then shall i go ahead to create a filder nbemm under /debug directory please.

 

No, you enable the EMM log with :

vxlogcfg -a -p 51216 -o 111 -s DebugLevel=6 -s DiagnosticLevel=6

The '6' is the log level, 1 - lowest, 6 = highest.  Can you vast amounts of diskspace if it's a busy system.

See my signiture for details about logs types and locations.

Thanks for the information,

is this the way to enable the logs for the issue - nbemm restart automatically please?

if so i will check the link you provided in the signature and get back here after it restarts automatically with logs information.

Well, what is restarting, ltid or nbemm ?

You mention nbemm in your last post, but ltid in the thread title ...

Mcafee AV has been known for stopping NBU services. EMM will terminate if NBU disk fills up. Event Viewer Application and System logs should be checked in addition to NBU logs. Not sure if stopped services has anything to do with hung backups - not enough info to say. Aging server and OS on top of problematic Windows 2000 TCP stack may also be at fault here That is the problem with unsupported OS and backup software. Who do you call for help?

@mph999, we are seeing Netbackup Enterprise Media manager not Netbackup Device Manager. If i would like enable the logging for nbemm then what is the place to run the suggested command please?

@Marianne, i can see sometimes Anti virus - Mcafee is reading the files /installed path/Verias/Netbackup as well. Does it impact to any services or do we exclude all the Veritas content Mcafee? and we have enough disk space in installed drive also. kindly suggest me what needs to be done.