Mฺy BMR Failed to verify backup, rc=131
Hello guys
My BMR has failed with word [Failed to verify backup, rc=131] when restore on Vsphere VMware Client. More information as below
- I boot client with image from shared resource tree. Client is a new existing on Vsphere that haven't installed any OS before.
- Already change MAC Address and IP Address. This is a test of BMR restoration plan, so the source of BMR is still online on Network.
- This is some log from C:\Program Files\Veritas\NetBackup\logs\bmrrst. Full log is attached with this topic.
NOTE that the logs for network operations are ONLY available on the restoring client locally. line=193
<<<<<<<<<<< LOG COMPLETE >>>>>>>>>>>>>>>>>
Restoration log end time: 2014/09/25 11:31:47
Restoration log start time: 2014/09/25 11:32:12
1 DEBUG WinPeIpSetup.cpp:configureTcpIpParameters()
Re-enabled remote logging as the network has been set, clientName=SCOM-1, line=229
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Set Network Interface Parameters
1 DEBUG nicparams.cpp:SetNicRegistryInfo() Unable to set registry parameters for PCI\VEN_8086&DEV_100F&SUBSYS_075015AD&REV_01\4&BBF9765&0&0088, rc=3
1 DEBUG nicparams.cpp:SetNicRegistryInfo() Unable to set registry parameters for PCI\VEN_8086&DEV_100F&SUBSYS_075015AD&REV_01\4&BBF9765&0&0888, rc=3
1 DEBUG nicparams.cpp:SetNicRegistryInfo() Unable to set registry parameters for PCI\VEN_8086&DEV_100F&SUBSYS_075015AD&REV_01\4&BBF9765&0&1088, rc=3
2 DIAG CWindowsRestoreStrategy.cpp:setNicParameters() Could not set network info in the Registry--rc(3). Network speed may be incorrect.
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Set Routes
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Discover Hardware
3 DEBUG CWinSystemAgent.cpp:discoverTimeZone() System is set to a time zone that has no DST variant.
4 DEBUG CWinSystemAgent.cpp:discover() Could not discover the time zone settings, rc=1002. This client will be restored with default time zone settings.
4 DEBUG CDiskFacadeBuilder.cpp:isLdmActive() Could not determine state of Windows Logical Disk Manager--rc(2).
4 DEBUG CDiskFacadeBuilder.cpp:isSfwActive() Could not determine state of Veritas Storage Foundation for Windows, assuming NOT active, rc=2
1 DEBUG CWindowsVdsFacade.cpp:IsDynamic() GetPack failed, ret=-2147212265
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=51
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
2 DEBUG volmisc.cpp:OpenDiskFile() Malformed disk device path \Device\CdRom0.
2 DEBUG volmisc.cpp:getPartitionDatabase() Could not open disk \Device\CdRom0 to get layout.
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
4 DEBUG bmrSystem.cpp:GetBmrVersion() Failed to determine the BMR version.
4 DEBUG bmrSystem.cpp:BmrRunCommand with Callbackfunction Failed, creating process. gle=2
2 DIAG CSaveCfgFile.cpp:execute() Could not run command (powermt display dev=all) in .\CSaveCfgFile.cpp at 137--rc(1),exitCode(2).
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Port match, disk id=4778 to 4
2 DEBUG mergeconfigs.cpp:LocalMatchDisks() Could not find a match for disk, id=4777
3 DEBUG mergeconfigs.cpp:MatchDisks() Could not match disks, rc=1007
2 DEBUG ddr_detect.cpp:IsDissimilarDiskRestore() Errors while matching disks, assuming DDR, rc=1001
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Dissimilar Disk Mapping
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Configure NetBackup
1 DEBUG regdbutils.cpp:DumpBmrValuesToRegistry() Value SOFTWARE\VERITAS\NetBackup\BEDS\Engine\NTFS\FilesToMoveOnRestore\FilesToProcess is not written because of a size mismatch.
3 DEBUG CWindowsRestoreStrategy.cpp:setupVssService() Exiting, VxSS Authentication is not installed. vssat.exe and/or vss.rsp did not exist.
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Start NetBackup Service
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=bpinetd successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=bpcd successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=vnetd successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Verify Backup
1 DEBUG nbutils.cpp:NBUVerifyBackup() Failed to get backup list
3 DEBUG CWinPeRestoreStrategy.cpp:verifyBackup() Failed to verify backup, rc=131
4 DEBUG CRestoreStrategy.cpp:retry() Retrying step: Verify Backup
4 DEBUG CWinPeRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Verify Backup
Restoration log termination time: 2014/09/25 11:34:49
Could anybody can help me figure this problem? Thank you
That is a trivial NBU status code. Use this article to resolve.
The Bare Metal Restore recovery of a Windows client fails with status code 131
http://www.symantec.com/docs/TECH191822