Forum Discussion

charan's avatar
charan
Level 4
9 years ago

media write error 84

2/18/2016 4:20:13 AM - Info bpbkar32(pid=4276) Backup started           
2/18/2016 4:20:13 AM - Info bptm(pid=52108) start            
2/18/2016 4:20:13 AM - Info bptm(pid=52108) using 262144 data buffer size        
2/18/2016 4:20:13 AM - Info bptm(pid=52108) setting receive network buffer to 1049600 bytes      
2/18/2016 4:20:13 AM - Info bptm(pid=52108) using 30 data buffers         
2/18/2016 4:20:17 AM - Info bptm(pid=52108) start backup           
2/18/2016 4:20:18 AM - Info bptm(pid=52108) backup child process is pid 51112.51416       
2/18/2016 4:20:18 AM - Info bptm(pid=51112) start            
2/18/2016 4:20:18 AM - begin writing
2/18/2016 4:45:32 AM - Info bpbkar32(pid=4276) change journal NOT enabled for <C:\>       
2/18/2016 4:45:37 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\Cluster\CLUSDB.LOG1 (WIN32 32: Unknown error)
2/18/2016 4:45:41 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG1 (WIN32 32: Unknown error)
2/18/2016 4:45:41 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 (WIN32 32: Unknown error)
2/18/2016 4:45:41 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 (WIN32 32: Unknown error)
2/18/2016 4:45:41 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\config\COMPONENTS.LOG1 (WIN32 32: Unknown error)
2/18/2016 4:45:41 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\config\DEFAULT.LOG1 (WIN32 32: Unknown error)
2/18/2016 4:45:42 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\config\SECURITY.LOG1 (WIN32 32: Unknown error)
2/18/2016 4:45:42 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\config\SOFTWARE.LOG1 (WIN32 32: Unknown error)
2/18/2016 4:45:42 AM - Warning bpbrm(pid=52036) from client AWSPRNAPP001.bk.devinfra.net: WRN - can't open file: C:\Windows\System32\config\SYSTEM.LOG1 (WIN32 32: Unknown error)
2/18/2016 6:25:50 AM - Info bpbkar32(pid=4276) change journal NOT enabled for <E:\>       
2/18/2016 8:06:00 AM - Info bpbkar32(pid=4276) change journal NOT enabled for <Q:\>       
2/18/2016 8:06:01 AM - Critical bptm(pid=52108) image write failed: error 2060046: plugin error      
2/18/2016 8:06:01 AM - Critical bptm(pid=52108) sts_get_image_prop failed: error 2060046: plugin error       
2/18/2016 8:07:15 AM - Error bptm(pid=52108) cannot write image to disk, Invalid argument      
2/18/2016 8:07:15 AM - Info bptm(pid=52108) EXITING with status 84 <----------        
2/18/2016 8:07:21 AM - Error bpbrm(pid=52036) cannot send mail to suresh.bommireddipalli@capgemini.com,venkatesh.ravula@capgemini.com,bharathi.kondeti@capgemini.com,charanthej.pendela@capgemini.com        
2/18/2016 8:07:22 AM - Info bpbkar32(pid=4276) done. status: 84: media write error       
2/18/2016 8:07:23 AM - end writing; write time: 03:47:05

7.5
Backup and Recovery
Basics
Best Practice
NetBackup
Windows Server (2003-2008)
  • nbutech's avatar
    nbutech
    9 years ago

    Check this if applicable

     

    Backups fail with status 84 when backing to a Data Domain.

    http://www.veritas.com/docs/000019975

     

    Solution

    Enable Virtual Synthetics on the Data Domain:

    ddboosts option set virtual-synthetics enabled 

    It is adivsed to investigate the implications of enabling this on the Data Domain and the affects it may have to other backups which use this device

  • charan's avatar
    charan
    Level 4
    9 years ago

    we are using DD to take backup, another clients are getting backup with out issues except this one.

  • X2's avatar
    X2
    Moderator
    9 years ago

    You forgot to add details about your environment e.g. NetBackup version, DD type, DD OS version DDBOOST version.

    What is different for this client than others as you are able to backup others succesfully?

  • areznik's avatar
    areznik
    Level 5
    9 years ago

    Check if there is a matching error in the DD logs, that will be much more descriptive if there is one. 

  • mnolan's avatar
    mnolan
    Level 6
    9 years ago

    You'll have to look at the bptm log for the pid that complained:

     

     Critical bptm(pid=52108) image write failed: error 2060046: plugin error     

     

    Bptm will only write 2060046, but will have used the DD plugin which logs into the pid that calls it, that part will have more details.

  • nbutech's avatar
    nbutech
    Level 6
    9 years ago

    Check this if applicable

     

    Backups fail with status 84 when backing to a Data Domain.

    http://www.veritas.com/docs/000019975

     

    Solution

    Enable Virtual Synthetics on the Data Domain:

    ddboosts option set virtual-synthetics enabled 

    It is adivsed to investigate the implications of enabling this on the Data Domain and the affects it may have to other backups which use this device