Forum Discussion

114's avatar
114
Level 4
3 years ago
Solved

Missing path

Windows Server 2012 R2
  • mph999's avatar
    mph999
    3 years ago

    You could try these commands.

    tpautoconf -replace_drive IBM ULT3580-TD6 KAJ8 -path /dev/rmt26.1

    tpautoconf -replace_drive IBM ULT3580-TD6 KAJ8 -path /dev/rmt30.1

    Looks like it’s dual path as the same drivename /serial number appears but with different paths.

    You need to restart volmgr afterwards on the media server with the drives.

    /usr/open/volmgr/bin/stopltid
    Wait a min
    Then
    /usr/open/volmgr/bin/ltid -v

    Don’t do this with any jobs running, it will kill them.

    tpautoconf -report_disc should then be empty.

    Not sure if this is related to the drive swap, as usually you would have a ‘missing device’ - but then I don’t know the history of exactly what has been done.

    If this doesn’t work, I’d just delete the missing devices and rerun the wizard to add the drives back in that way.

  • mph999's avatar
    mph999
    Level 6
    3 years ago

    You could try these commands.

    tpautoconf -replace_drive IBM ULT3580-TD6 KAJ8 -path /dev/rmt26.1

    tpautoconf -replace_drive IBM ULT3580-TD6 KAJ8 -path /dev/rmt30.1

    Looks like it’s dual path as the same drivename /serial number appears but with different paths.

    You need to restart volmgr afterwards on the media server with the drives.

    /usr/open/volmgr/bin/stopltid
    Wait a min
    Then
    /usr/open/volmgr/bin/ltid -v

    Don’t do this with any jobs running, it will kill them.

    tpautoconf -report_disc should then be empty.

    Not sure if this is related to the drive swap, as usually you would have a ‘missing device’ - but then I don’t know the history of exactly what has been done.

    If this doesn’t work, I’d just delete the missing devices and rerun the wizard to add the drives back in that way.

  • 114's avatar
    114
    Level 4
    3 years ago

    Hi,

    We are getting the Missing path Issue.

    The serial number of drive from tape library is not matching with the Serial number at the OS end.
     
    Please help..!!
    • quebek's avatar
      quebek
      Moderator
      3 years ago

      Hey

      well try to run 

      tpautoconf -report_disc

      to see the discrepancies, and then the best would be to remove the drive and run configuration storage device wizard from GUI

      make sure with scan command that os see all needed drives, robots...

       

      • 114's avatar
        114
        Level 4
        3 years ago

        Hi,

        We need to remove the drives from the master Server or the Media Server.

  • mph999's avatar
    mph999
    Level 6
    3 years ago

    If the serial number has changed, this would show as missing path I suspect as NetBackup tracks the drives based on the serial numbers.

    Firstly, what has been changed, serial numbers don't change by themselves, either a drive has been physically replace/ swapped position.

    tpautoconf -report_disc should show what is going on, then you can either just remove the drives and then re-add them with the wizard, or use tpautoconf -replace_drive <drive name> -path <drive path> to fix the config.

    • 114's avatar
      114
      Level 4
      3 years ago

      Hi,

      Thank you much for the reply. I am new new to Netbackup.

      Faulty Tape drive has been replaced few weeks back.

      netback1# tpautoconf -report_disc
      ======================= New Device (Drive) =======================
      Inquiry = "IBM ULT3580-TD6 KAJ8"
      Serial Number = 00078B7318
      Drive Path = /dev/rmt26.1
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      ======================= New Device (Drive) =======================
      Inquiry = "IBM ULT3580-TD6 KAJ8"
      Serial Number = 00078B7318
      Drive Path = /dev/rmt30.1
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6
      Found as TLD(0), Drive = 6