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Chan_backup's avatar
Chan_backup
Level 5
11 years ago

msdp storage server configuration is failing

MSDP configuration is failing while creating Storage server: - Unable to configure Storage server.,

In pdde-config.log log i can see the below ouput:

Wed Dec  3 04:28:58 EET 2014 **** Done creating SSL key ****
Wed Dec  3 04:28:58 EET 2014 **** Init Mini SPA Database And Generate Config file ***
Warning: 2: __openReaderA: could not open file /MSDP_pool/etc/puredisk/spa.cfg
Wed Dec  3 04:28:58 EET 2014 **** Done Init Mini SPA Database ***
Wed Dec  3 04:28:58 EET 2014 **** Starting setup for PDDE script ***
Wed Dec  3 04:28:58 EET 2014 copying from template
Wed Dec  3 04:28:58 EET 2014 removing /etc/default/pdde
Wed Dec  3 04:28:58 EET 2014 **** Done setup for PDDE script ***
Wed Dec  3 04:28:58 EET 2014 **** Starting Mini SPA ***
Starting spad
Warning: manually modifying PureDisk services can cause unexpected behavior!
Warning: press CTRL+C to abort.
Checking for PDDE Mini SPA
spad is stopped
Starting PDDE Mini SPA: spad Warning [140521127266080]: 25002: __openReaderA: could not open file /MSDP_pool/etc/puredisk/contentrouter.cfg
spad (pid  24539) is running...
Wed Dec  3 04:29:09 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 175 seconds remaining before timeout.
Wed Dec  3 04:29:14 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 170 seconds remaining before timeout.
Wed Dec  3 04:29:19 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 165 seconds remaining before timeout.
Wed Dec  3 04:29:24 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 160 seconds remaining before timeout.
Wed Dec  3 04:29:29 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 155 seconds remaining before timeout.
Wed Dec  3 04:29:34 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 150 seconds remaining before timeout.
Wed Dec  3 04:29:39 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 145 seconds remaining before timeout.
Wed Dec  3 04:29:44 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 140 seconds remaining before timeout.
Wed Dec  3 04:29:49 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 135 seconds remaining before timeout.
Wed Dec  3 04:29:54 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 130 seconds remaining before timeout.
Wed Dec  3 04:29:59 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 125 seconds remaining before timeout.
Wed Dec  3 04:30:04 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 120 seconds remaining before timeout.

Wed Dec  3 04:31:50 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 15 seconds remaining before timeout.
Wed Dec  3 04:31:55 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 10 seconds remaining before timeout.
Wed Dec  3 04:32:00 EET 2014 Polling spad failed.  Sleeping for 5 seconds; 5 seconds remaining before timeout.
Wed Dec  3 04:32:05 EET 2014 \nERROR: PDDE initial configuration failed.  Unable to initialize/start spad within 180 seconds

Also noticed that spa.cfg is available but contentrouter.cfg is not present.,

$ ls -ltr /MSDP_pool/etc/puredisk/contentrouter.cfg
ls: cannot access /MSDP_pool/etc/puredisk/contentrouter.cfg: No such file or directory

$ ls -ltr /MSDP_pool/etc/puredisk/spa.cfg
-rw-r--r--. 1 root root 1036 Dec  3 04:28 /MSDP_pool/etc/puredisk/spa.cfg

Verified that SYMCPddea package is already installed in my media server

$ rpm -q SYMCpddea
SYMCpddea-8.0.2.0-0.x86_64

7.6
Backup and Recovery
Deduplication Option
Linux
NetBackup

5 Replies

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  • hariharan24's avatar
    hariharan24
    Level 4
    11 years ago

    Hi Riaan

    Thanks for your response.,

    Yes we tried to configure via CLI also, we are getting the below error - 2060023

    $nbdevconfig -creatests -stype PureDisk -storage_server xxxxx -media_server xxxxx
    Storage server xxxxx has been successfully created


    $/usr/openv/volmgr/bin/tpconfig -add -storage_server xxxxx -stype PureDisk -sts_user_id yyyyy
    Enter the OpenStorage host's password for User Id yyyyy:

    Please re-enter the OpenStorage host's password to confirm it:

    Failed to open server connection to type PureDisk server xxxxx: Error = 2060023
    server is shut down
    Authorization failed for OpenStorage server     xxxxx

    nbdevconfig command completed successfully, but while adding credentials its throughing the error as server is shutdown.,

     

  • hariharan24's avatar
    hariharan24
    Level 4
    11 years ago

    Hi,

    Actually i tried of creating the STS and adding the credentials from master server - it failed.,

    But, now i had added the credentails from the Medai server (From Storage server itself) - It worked fine.,

    $ /usr/openv/volmgr/bin/tpconfig -add -storage_server xxxxx -stype PureDisk -sts_user_id yyyyy
    Enter the OpenStorage host's password for User Id yyyyy

    Please re-enter the OpenStorage host's password to confirm it:

    Now the authentication went successful.,

    But when i open the Storage server from the GUI - Storage path & DB path's are empty, how can i enter those details from the command line., Also the entered SPA ID/PWD is not displaying in the properties.,

    refer the attached output of STS window

     

     

     

  • hariharan24's avatar
    hariharan24
    Level 4
    11 years ago

    FInally it worked out - i created Storage server using nbdevconfig command, and credentials were authenticated using tpconfig -add command from the MSDP Media server and using the below tech note points i just configured the Storage path, SPA ID & PWD.

    • /usr/openv/netbackup/bin/admincmd/nbdevconfig -getconfig -storage_serverstorage_server_name -stype PureDisk -configlist file.txt 
    •  vi /file.txt . Then, fulfill in this file as follows:
    V6.5 "storagepath" "/Storage" string
    V6.5 "spalogin" "user_name" string
    V6.5 "spapasswd" "user_password" string
    V6.5 "spalogretention" "2" int
    V6.5 "verboselevel" "5" int
     
    • /usr/openv/netbackup/bin/admincmd/nbdevconfig -setconfig -storage_servermedia_server_name -stype PureDisk -configlist file.txt

     

    http://www.symantec.com/business/support/index?page=content&id=HOWTO36021

     

    Finally it worked out - Am able to configure Disk pool on top of it.

    Thanks for your help