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Spartacus81's avatar
Spartacus81
Level 6
10 years ago

MSDP unable to inventory the diskpool

Friends,

NBU Master & Media SuSe Linux 10 SP2

NB?U 7.6.0.3

Really strange problem. I can't seem to inventory the diskpool, unable to see the storage server properties and replication properties

getting error invalid command parameter (20) RDSM the server was not found getDiskVolumeInfo (status 20)

--dsstat, --getmode, diskpool status all shows okay. but can't seem to run backup and unable to do the inventory.

no much info pdde-config.log, storaged.log and spoold.log arent reporting any error.. any suggessions?

gssuanbmed02:/dedup_data/log # /usr/openv/pdde/pdcr/bin/crcontrol --dsstat
 
************ Data Store statistics ************
Data storage      Raw    Size   Used   Avail  Use%
                  19.1T  18.3T   9.1T   9.2T  50%
 
Number of containers             : 53336
Average container size           : 185889755 bytes (177.28MB)
Space allocated for containers   : 9914615973430 bytes (9.02TB)
Reserved space                   : 841215623168 bytes (783.44GB)
Reserved space percentage        : 4.0%
 
Use "--dsstat 1" to get more accurate statistics
 
gssuanbmed02:/dedup_data/log # /usr/openv/pdde/pdcr/bin/crcontrol --getmode
Mode : GET=Yes PUT=Yes DEREF=Yes SYSTEM=Yes STORAGED=Yes REROUTE=No COMPACTD=Yes
 
gssuanbmed02:/dedup_data/log # /usr/openv/netbackup/bin/admincmd/nbdevquery -listdv -stype PureDisk -dp gssuanbmed02_Pool2 -U
Disk Pool Name      : gssuanbmed02_Pool2
Disk Type           : PureDisk
Disk Volume Name    : PureDiskVolume
Disk Media ID       : @aaaad
Total Capacity (GB) : 18777.63
Free Space (GB)     : 9455.78
Use%                : 49
Status              : UP
Flag                : ReadOnWrite
Flag                : AdminUp
Flag                : InternalUp
Flag                : ReplicationSource
Flag                : ReplicationTarget
Num Read Mounts     : 0
Num Write Mounts    : 1
Cur Read Streams    : 0
Cur Write Streams   : 0
Num Repl Sources    : 1
Num Repl Targets    : 1
Replication Source  : gsgs2nbmed02:PureDiskVolume
Replication Target  : gsgs2nbmed02:PureDiskVolume
 
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  • Spartacus81's avatar
    Spartacus81
    10 years ago

    Fixed the issue overnight... it was extremely strange as apparently the diskpool, dsstat and mode all were coming up just fine. anyway, found the following error in nbrmms (/usr/openv/logs/nbrmms) logs after making the logs readable by running the following command 

    vxlogview -i 222 -d all -t 00:30:00 > output.txt

    ERR: failed, unable to open tagfile (9:Bad file descriptor)

    Found this technote and it did the magic. 

    https://support.symantec.com/en_US/article.TECH225907.html

     

7 Replies

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  • sdo's avatar
    sdo
    Moderator
    10 years ago

    Are you executing commands on a new server which you haven't before used for administration purposes?

  • Spartacus81's avatar
    Spartacus81
    Level 6
    10 years ago

    nop its the same old media server (vm) driving me mental as diskpool is up, dsstat coming up, getmode returnning YES .. but i cant write nothing into it.. 

  • sdo's avatar
    sdo
    Moderator
    10 years ago

    What's in the EMMSERVER entry for this node?

    It should be the master server name.

    # bpgetconfig -M mediasrvname EMMSERVER

  • Spartacus81's avatar
    Spartacus81
    Level 6
    10 years ago

    Fixed the issue overnight... it was extremely strange as apparently the diskpool, dsstat and mode all were coming up just fine. anyway, found the following error in nbrmms (/usr/openv/logs/nbrmms) logs after making the logs readable by running the following command 

    vxlogview -i 222 -d all -t 00:30:00 > output.txt

    ERR: failed, unable to open tagfile (9:Bad file descriptor)

    Found this technote and it did the magic. 

    https://support.symantec.com/en_US/article.TECH225907.html

     

  • sdo's avatar
    sdo
    Moderator
    10 years ago

    Any ideas how it got changed to a bad value?

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    Same media server that kept on rebooting?
    That could be the reason....

  • Spartacus81's avatar
    Spartacus81
    Level 6
    10 years ago

    sorry got confused with my other post.. no it wasn't the same media server that kept on rebooting.. 

    it's the vm and i have no idea how this value got changed as backup stopped working yesterday early morning around 1ish and all jobs started to fail since.. 

    I was kept on looking logs under /usr/openv/netbackup/logs & /dedup_data/logs/spoold.. didnt give me no clue.. Finally looked into /usr/openv/logs and found the problem..