Forum Discussion

Yet's avatar
Yet
Level 5
6 years ago

"Multiple points" error on installing NetBackup Plug-in for VMware

"Multiple points" error occured when validating vCenter credential during installation of NetBackup Plug-in for VMware.

Tried searching the net but this case seems to be very uncommon.

Master Server is Linux @ v8.1.2

VMware is v6.7.0

Any idea? or other method of installing plug-in? 

By the way, vCenter has been defined on Credential successfully and VMware-type backups are running fine. 

  • Yet's avatar
    Yet
    6 years ago

    Many thanks Marianne.

    I'm running out of time so decided to open case, VERITAS came back with EEB. 

    "A change in the way vCenter presents its version number after the 6.7.0.20000 update (U1) was not expected by our Plug-in deployment tool and therefore this needs to be patched."

    After applying it works just fine.

  • I don't know about 'other methods of installing', but maybe double-check all the requirements before another installation attempt?

    All I have to offer is the manual - NetBackup Plug-in for VMware vSphere Web Client Guide

    Have a look at these topics in chapter 2:

    ■ Requirements for the NetBackup plug-in for vSphere Web Client
    ■ Using consistent vCenter naming with the NetBackup plug-in for vSphere Web Client
    ■ vCenter privileges for managing NetBackup plug-in installation 
        (Note: The Extension privileges are also required for updating or uninstalling the plug-in.
    ■ Notes on using the plug-in in a VMware Platform Services Controller (PSC) environment

    Hope this helps...

    • Yet's avatar
      Yet
      Level 5

      Many thanks Marianne.

      I'm running out of time so decided to open case, VERITAS came back with EEB. 

      "A change in the way vCenter presents its version number after the 6.7.0.20000 update (U1) was not expected by our Plug-in deployment tool and therefore this needs to be patched."

      After applying it works just fine.

      • IBSus's avatar
        IBSus
        Level 3

        Hi, having the same issue.  Can you please point me to the EEB you were asked to install?

         

        Thanks