NB7 EV Database Incremental Backup fails
Hi!
We're having a bit of a problem with the incremental backups of our Enterprise Vault vault store database and directory database since we configured our backup to use the NetBackup Enterprise Vault client.
17.01.2011 10:51:17 - begin writing
17.01.2011 10:52:14 - Error bpbrm(pid=9072) from client EV-Server: ERR - Can't open object. Aborting backup: Enterprise Vault Resources:\EV Site (EVSitename (EV-Server))\EV Vault Store Group (Vaultstoregroupname)\EV Vault Store (Vaultstorename)\Vault Store DB (EV-Server/VaultstoreDBname)\VaultstoreDBname (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.).
17.01.2011 10:52:14 - Error bptm(pid=8580) socket operation failed - 10054 (at child.c.1294)
17.01.2011 10:52:14 - Error bptm(pid=8580) unable to perform read from client socket, connection may have been broken
17.01.2011 10:52:16 - Error bpbrm(pid=9072) could not send server status message
17.01.2011 10:54:18 - end writing; write time: 00:03:01
file read failed(13)
Our EV policies are using the EV_OPEN_PARTITION and EV_DIR_DB directive respectively and we also tested it with just the EV_VAULT_STORE_DB directive. What's strange is, that this only happens when the policies are running the incremental backup. If I run a full backup, the job finishes successfully.
I already worked my way through Google and the Symantec KB, specifically
http://www.symantec.com/business/support/index?page=content&id=TECH145684
and
http://www.symantec.com/business/support/index?page=content&id=TECH69573
Although I am not sure if these articles apply to my problem, since, again, the full backup is working fine.
Does anyone have any suggestions on that?