Forum Discussion

Kayser's avatar
Kayser
Level 3
7 years ago

NBDB.log error

Hi, people.

We work with Netbackup 7.7.3 in Windows Server2012 R2.

The service Netbackup Relational Database Manager is not working, and in the server.log we can see:

Line 7876: I. 02/13 23:24:44. Transaction log: NBDB.log...
Line 7878: E. 02/13 23:24:45. Error: Database cannot be started -- NBDB.log is an invalid transaction log
Line 7880: E. 02/13 23:24:45. Database cannot be started -- NBDB.log is an invalid transaction log

Anyone can help me?

Very thanks.

  • Kayser's avatar
    Kayser
    7 years ago

    Marianne, the problem was not only the log file corrupted. With the support help, the first activity was following this article:

    How To: Rebuild Enterprise Media Manager (EMM) transaction log for Windows

     Article ID:100021566

    But we had to recover the  database from the last successful backup, following the Ntebackup 77 Troubleshooting Guide. page 181, second option:

    • To recover relational database files from staging if the database is corrupted

    Now the Netbackup is running OK, and the Veritas Support Engineer is trying to find out why the database became corrupted.

    Obs. (Sorry by my English...)

    Very thanks.

     

     

3 Replies

Replies have been turned off for this discussion
    • Kayser's avatar
      Kayser
      Level 3

      Marianne, the problem was not only the log file corrupted. With the support help, the first activity was following this article:

      How To: Rebuild Enterprise Media Manager (EMM) transaction log for Windows

       Article ID:100021566

      But we had to recover the  database from the last successful backup, following the Ntebackup 77 Troubleshooting Guide. page 181, second option:

      • To recover relational database files from staging if the database is corrupted

      Now the Netbackup is running OK, and the Veritas Support Engineer is trying to find out why the database became corrupted.

      Obs. (Sorry by my English...)

      Very thanks.

       

       

    • Kayser's avatar
      Kayser
      Level 3

      Thanks, Marianne.

      At this moment I´m at the telephone with the Veritas Suport Team.

      When finished, I´ll post the results...

      Very thanks...