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jpench's avatar
jpench
Level 3
13 years ago
Solved

NBU 7.1 freezing media

Over the past 2 nights I have 4 media frozen with the message non netbackup media found in drive index 0, freezing xxxxx. All 4 of the media are from the same robot; a scalar 500 with 4 LTO4. I checked the library and it had media write errors on 2 of the drives. I did a cleaning on the 2 drives and unfroze the 4 media. The robot is controlled by a master/media server running 7.1 on Windows 2008. What can I do or look for to capture the results of tonights run if the media freezing occurs again? Thank you.

  • I had a combination of bad media causing drives to go offline and needing updated firmware on my library and drives. I have been stable for a week with just removing the 1 bad tape and upgrading firmware. No drive replacement was needed. Thanks for all the help.