Hello,
We have problem loading the NBU appliance web console GUI. It is not able to load. Can someone advice how can I troubleshoot on this ? Any restarting of service to reload the web console GUI ?
I tried to restart the web service but still could not load the nbu appliance web console:
dmzbkup.InfraServices> Show all
Database is running.
Message queue is running.
Web server tomcat-vxos is running.
dmzbkup.InfraServices> Show webserver
Web server tomcat-vxos is running.
dmzbkup.InfraServices> Stop webserver
WARNING: Stopping these services may result in failure of some operations.
Do you want to continue? [yes, no]: yes
Web server tomcat-vxos stopped successfully.
dmzbkup.InfraServices> Start webserver
Starting Web server tomcat-vxos ...
Web server tomcat-vxos started successfully.
dmzbkup.InfraServices>
The output shows that the web console is running.
What do you mean by not working? If you can't access from browser you may for instance check if the required port is opened in your firewall.
Not working means cannot load the Web Console. We took over the NBU appliance from another provider. From the management server, I am able to putty to the NBU appliance and able to telnet to port 443 of that NBU appliance
