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MayurS's avatar
MayurS
Level 6
19 years ago

NDMP backup error

Hi,

I am facing a particular problem with my NDMP backups. They are exiting with status 99.

bptm error log is as below :Has anyone faced a similar problem ?

16:28:03.493 <2> hosts_equal: addresses DO NOT match
16:28:03.493 <2> hosts_equal: CIFSSERVER1=0xb8bec0a CIFSSERVER2=0xeb85ec0a
16:28:03.493 <4> ndmp_open_and_auth: NDMP server suggests protocol version 4
16:28:03.493 <4> ndmp_open_and_auth: NDMP server DEBUG suggests protocol version 4
16:28:03.493 <4> ndmp_open_and_auth: using NDMP protocol version 4
16:28:03.493 <2> write_data_ndmp: ndmp_version (data) is 4.
16:28:03.493 <2> write_data_ndmp: ndmp_record_size is 64512.
16:28:03.493 <2> write_data_ndmp: ndmp_mover_set_window offset=0 length=18446744073709551615
16:28:03.493 <2> write_data_ndmp: ndmp_mover_listen ready for 3-way backup from address X.X.X.X port 10001
16:28:03.493 <2> write_data_ndmp: DMPLEVEL is 0.
16:28:03.493 <2> write_data_ndmp: backup environment values:
16:28:03.493 <2> write_data_ndmp: Environment 1: TYPE=dump
16:28:03.493 <2> write_data_ndmp: Environment 2: FILESYSTEM=/FILESYSTEM1/Folder1
16:28:03.493 <2> write_data_ndmp: Environment 3: PREFIX=/FILESYSTEM1/Folder1
16:28:03.493 <2> write_data_ndmp: Environment 4: LEVEL=0
16:28:03.493 <2> write_data_ndmp: Environment 5: HIST=y
16:28:03.493 <2> write_data_ndmp: Environment 6: UPDATE=y
16:28:03.493 <2> write_data_ndmp: Using NDMP backup type "dump"
16:28:03.493 <2> ndmp_host_supports_dar: data host claims to provide DAR info
16:28:03.493 <2> write_data_ndmp: ndmp_data_connect failed, status is 23.
16:28:03.493 <2> data_halt_callback: data halted--internal error
16:28:03.618 <2> ndmp_server_shutdown: data state = NDMP_DATA_STATE_HALTED
16:28:03.618 <2> ndmp_server_shutdown: ndmp_data_stop status = 0
16:28:03.618 <2> ndmp_server_shutdown: mover state = NDMP_MOVER_STATE_HALTED
16:28:03.618 <2> ndmp_server_shutdown: ndmp_mover_stop status = 0
16:28:03.618 <2> write_data: write_data_ndmp() returned -8, EXIT_Status 0, Kbytes = 0
16:28:03.618 <2> write_backup: write_data() returned, exit_status = 99, CINDEX = 0, TWIN_INDEX = 0, backup_status = -816:28:03.618 <2> write_backup: tp = 0, stp = 89665875, et = -89665875, mpx_total_kbytes = 0
16:28:03.618 <2> io_terminate_tape: writing empty backup header, drive index 3, copy 1
16:28:03.618 <2> io_terminate_tape: reposition to previous tapemark and rewrite header
7.1.x and Earlier
Backup and Recovery
NetBackup

5 Replies

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  • Chad_Wansing's avatar
    Chad_Wansing
    Level 4
    19 years ago
    I have also been getting status 99 errors attempting to conduct CIFS backups via NDMP from a NetApp Filer to IBM LTO2 drives in a Dell 136T library. The errors generally resemble:

    9/29/2006 2:07:39 AM - Error bpbrm(pid=3944) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
    9/29/2006 2:07:40 AM - Error bpbrm(pid=3944) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
    9/29/2006 2:07:53 AM - Error bptm(pid=9512) io_ioctl_ndmp (MTBSF) failed on media id 0070L2, drive index 0, return code 12 (NDMP_EOF_ERR) (bptm.c.8127)
    9/29/2006 2:07:54 AM - end writing; write time: 01:39:22
    NDMP backup failure(99)

    or

    9/27/2006 11:05:52 AM - Error bptm(pid=9232) FREEZING media id 0251L2, External event caused rewind during write, all data on media is lost
    9/27/2006 11:05:52 AM - Error bpbrm(pid=4704) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
    9/27/2006 11:05:52 AM - end writing; write time: 00:03:50
    media write error(84)

    Both myself and the NetApp techs are at a loss as to what exactly this is telling us. From the filer side, it looks like it's requesting another tape and just never gets it, waits a while and closes the connection. However fromthe NBU side, it looks like the filer is performing an unexpected rewind of the tape and then forcibly terminating the connection.

    Any help would be GREATLY appreciated.
  • Ade_A's avatar
    Ade_A
    Level 4
    19 years ago
    What version of NBU for NDMP are you running?

    Possible cause for this error is that none of the backup paths exist on the NDMP host. Check the Netbackup All Log Entries report.
  • zippy's avatar
    zippy
    Level 6
    19 years ago
    Chad,

    Open a new thread so you can give us ponts. In the mean time look to see if your filer has enough space available to make its NDMP - tar.

    JD
  • Javon's avatar
    Javon
    Level 2
    18 years ago
    The logs show that the path is unknown. I am running NBU 6.0 MP3. Is there a default path that should be used? I am also receiving status code 99. Has anyone found a resolution to the problem?
  • Tim_Miller's avatar
    Tim_Miller
    Level 4
    18 years ago
    When we get 99's it was due to the fact the files were not there or the files were not changing and therefore had nothing to back up on incrementals.