Need to configure backup to use private network

the command that you used is same but 2 different outputs .. which is not possible..

did you run the command in 2 different machins?

 what is the correct command to get the above outputs?

if your requirement is to use the IP 10.19.3.15 to take the backup of the client..

1) make sure this IP is communicating from master and Media servers

2) make sure this IP is rolving the client name

2.1) you can use /etc/hosts file for name resoutions, and the below entiry in master and media server /etc/hosts file to get this done

10.19.3.15    clientname

2.2) you can use DNS for the same

Hi Nagalla,

I got 2 output because once i used servername ie abc.com and 2nd time i used backup interface name i.e abcb.com 

1)Both the IP's are communicating from Master and Media servers

2)We cant edit the hosts file in our environment but we have DNS

How can i make sure that backup is happening via backup network (any commands or is there any way) ?

There is a process that we should use only server name i.e abc.com in the policy.

Is there any way to configure the backup with below requirement

1)We should mention abc.com in the policy client tab and should not use any hosts file (as we have DNS and we are not suppose to use hosts file entry).

2)I have configured the backup by keeping above criteria and mentioned private interface (abcb.com) in the 

REQUIRED_INTERFACE tab (ie abcb.com) in Master server - client host properties.

Backup is running fine but i doubt backup is not happening via private network as when i run bptestbpcd from master server (bptestbpcd -client abc.com -verbose) communication is happening via public IP.

Please let me know is there any way to configure the backup by keeping above criteria or its not at all possible to do it?

as you specified REQUIRED_INTERFACE, it should use abcb.com to send out the data.

the only way that you can confirm is by looking into the logs.

bpcp, bpbkar log from client

bpbrm log from Media server...

look into those logs and see if you are find the Priviate IP for the communications...which will confirm the IP being used to send the data.

Sorry for the delay in reply.

Thanks Nagalla for your help, backup is happening via normal interface not via 10G interface :(

REQUIRED_INTERFECAE should NOT be used.

Instead, use PREFERRED_NETWORK - this is the 'replacement' for REQUIRED_INTERFACE.

In fact, on upgrade to 7.x (can't remember the exact version it came in) any REQUIRE_INTERFACE entries are converted to PREFERRED_NETWORK.

Thanks Martin, I tried with preffered network option but again backup goes via prod IP

No idea what i am missing.

OK, now I've read the post properly (I was just commenting on REQUIRE_INTERFACE before) you need to handle this with hosts file I think, unless you specify the bkup name in the policy which is what you should really do.

Eg.

On master 

abc.com       10.19.3.15

Ie. for the client name you trick it into using the backup address.

I think that will work - perhaps you could at least try it as a test ?

M

As per Nagalla's post:

use abcb.com in the policy clients tab...

You CANNOT expect to use use abc.com in the policy with IP address XXX.XXX.XXX.XXX and expect NBU to know to use YYY.YYY.YYY.YYY IP address. 

NBU uses normal TCP/IP.
If abc.com resolves to XXX.XXX.XXX.XXX then that is the route that comms and data flow will go.
If you want traffic to be routed to YYY.YYY.YYY.YYY IP address, you need to use abcd.com.
REQUIRED_INTERFACE or PREFERRED_NETWORK is only for user/client intiated comms.

A workaround may work if you add hosts entries everywhere to use abc.com hostname with YYY.YYY.YYY.YYY IP address and ensure OS-level lookup will look at hosts file first and then at DNS. But that may affect other application comms as well....