Forum Discussion

Kwinter's avatar
Kwinter
Level 5
14 years ago

Need to Install KB952696 on Windows 2008 R2 Server

KB952696:

This patch to our NetBackup Servers are a requirement; Contains the necessary updates to ensure that you can back up encrypted files.

When I try to install it, it will not load, it says:

    "The update is not applicable to your computer."

    We are running Windows 2008 R2 64bit

 

I did download this file as a hotfix from microsoft, the correct 64bit version.

 

any ideas?

 

Thanks

7.1.x and Earlier
Backup and Recovery
Configuring
Installing
NetBackup
Patch
  • Kwinter's avatar
    Kwinter
    Level 5
    14 years ago

     

    The file name is:    Windows6.0-KB952696-x64.msu

    and on Microsoft's website, it says that it's for Windows 2008 and Windows

     

    http://support.microsoft.com/kb/952696

    Article ID: 952696 - Last Review: September 22, 2011 - Revision: 2.0

    FIX: An application cannot read stream data from an encrypted file on a Windows Server 2008-based computer or on a Windows Vista-based computer

  • CRZ's avatar
    CRZ
    Level 6
    14 years ago

    No 2008 R2 version is included anywhere in the expanded "Applies to" list at http://support.microsoft.com/kb/952696#appliesto so I BELIEVE you don't need to install it. 

    This jives with the message you received, at least!

    Presumably whatever is included in the hotfix made it into R2.

    DISCLAIMER: I do not work for Microsoft and would never imply I know anything about their products

  • V4's avatar
    V4
    Level 6
    13 years ago

    it's true it won't work... MSI packages for R2 / windows 7 having different naming conventions.. they starts with WIndows6.1 and for windows 2008/vista its windows6.0

     

    this package is required only for windows 2008 family not for R2..... so no need to worry.