Netbackup 6.5.5 problems

I'm a newbie here too.

about the mssql u have to config the database to full recovery,

U will have some issue about trunkate and shrink the log files..


I hope it helps..

about the drive error

there is a post about it
maybe it helps you

https://www-secure.symantec.com/connect/forums/troubleshooting-down-drive-paths

H Vic
I'll try:

1. I can only install client agent remotely within 1 subnet, but not cross subnet. I wonder if Netbackup support deploy client agent cross subnet ?
NetBackup is not limited to same subnet. Remote client install is done differently on Windows & Unix. On Windows, limit remote installations to clients in same domain. If Unix, verify that ssh or rsh is functioning correctly.

2. For backing up Domino system, I can only restore onto system with Domino engine, but not a ordinary  file server, is this right as design or it's my failure ?
Any application/database agent will need the agent as well to do restore. The agent is the database plug-in.

3. With tape drives, I'm having problems when up the drive: "unable to up the selected drive hp ultrium scsi unknow drive name (297)" , both of my tape drives having this failure.
Need more info here - which O/S?
How did you config the devices - manually or using the wizard?
What are the drive names?  Please post output of 'tpconfig -l'. Command is in .../volmgr/bin
If O/S is Windows, did you stop and disable Removable Storage Manager service?

4. For MS SQL server database, I backed up the DB server, the process finish successfully but some of my DB failed within that process. Ex 2 DB failed, others succeeded ...
We will need dbclient log on the SQL client to troubleshoot. Please confirm that the user account starting up NetBackup Client service has sufficient permissions.

@Claudio: thanks, I did read that article before, but my environment is Windows. I will post back about MS SQL backup when focus more on it.

@Marianne: thanks for your advices.

Question2: yes I do install client agent on both Domino server and File server. But I can only restore backup of Lotus data files onto Domino server but not File server. Is this right?

Question3: My OS is Windows, I disabled Removable storage service already. I got stuck and I rebuilt a new NBU system, now I get another issue. My NBU server and tape library are on the same FC switch [blade hp c7000], same zoning but my NBU server can not see HP ultrium tape drive in Device manager. Do you have any suggestion on solving this?

Question4: I will post back about MS SQL backup when focus more on it.

Thanks much for comments on my issue !

Vic

Have you followed the restore procedure that's described in the NBU SQL Admin Guide?
See page 82.

Thanks for your comment Marianne,

On page 82, it guides how to restore a DB image while we want to retore a whole SQL 2005 instance [multiple DB images at the same time]. Can we achieve this with NBU? I can not find any sign [multiple DB images selection] in NBU admin console that indicate the ability to restore multiple DB images at the same time.

Vic

Hi Vic

Full database recovery is covered on page 83 of the manual:

Staging a full database recovery
To stage a full database recovery
1 Browse for a backup image that contains the point in time to which you would like to recover.
See “Browsing for backup images” on page 80.
2 In the Restore Microsoft SQL Server Objects dialog box, expand the desired instance.
3 Click the “+” next to the database containing the transaction log backup you wish to restore.
4 Select the transaction log image that includes the point in time that you would like to recover to.
5 Select Stage full recovery.
Stage full recovery is enabled if a set of images exists that includes the transaction log image and that are adequate for staging a full database recovery. Also, when viewing the properties of the transaction log, a Recovery Set tab is displayed.