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ITBOY
Level 4
16 years ago
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Netbackup 6.5 installation on Red Hat 5 linux

Hi Guru,
I m a netbackup beginner. I just received three packages from my vendor to install the netbackup 6.5 on my redhat 5 development server.
( 1 )NetBackup_6.5_LinuxRedhat2.6.tar.gz
( 2 )NetBackup_6.5_ICS_LinuxX86.tar.gz
( 3 )NetBackup_6.5_CLIENTS2.tar.gz

First of all , I install the package 1 and i got the following error message.

"CPI ERROR V-9-0-0 The 'libstdc++-libc6.2-2.so.3' compatibility library must
be installed before you can install the VRTSpbx package.  You can install
the 'libstdc++-libc6.2-2.so.3' library by installing the 'compat' RPM, which
you can find on the SuSE OS installation media or on the download section of
the SuSE/Novell Web site.
The following systems do not have this library installed:
        localhost
installics log files are saved at /opt/VRTS/install/logs/installics-LBhDYy


The ICS install for VRTSpbx was unsuccessful.
Quitting the NetBackup install.

I tried installing the package 2 using the  different terminal and I received the same error message.

Task Menu:

    I) Install/Upgrade a Product  C) Configure an Installed Product
    L) License a Product          P) Perform a Pre-Installation Check
    U) Uninstall a Product        D) View a Product Description
    Q) Quit                       ?) Help

Enter a Task: [I,C,L,P,U,D,Q,?] I

              Symantec Infrastructure Core Services Installer 5.0

     1)  Symantec Private Branch Exchange
     2)  Symantec Product Authentication Service
     3)  Symantec Product Authorization Service
     b)  Back to previous menu

Select a product to install: [1-3,b,q] 1
Enter the system names separated by spaces on which to install PBX: nay

Initial system check:

    Checking PBX installation on localhost........................ not installed


              Symantec Infrastructure Core Services Installer 5.0

Checking installed rpms on localhost

CPI ERROR V-9-0-0 The 'libstdc++-libc6.2-2.so.3' compatibility library must
be installed before you can install the VRTSpbx package.  You can install
the 'libstdc++-libc6.2-2.so.3' library by installing the 'compat' RPM, which
you can find on the SuSE OS installation media or on the download section of
the SuSE/Novell Web site.
The following systems do not have this library installed:
        nay
installics log files are saved at /opt/VRTS/install/logs/installics-kxi6WZ

 

If you want to install, configure or manage another application, type Y to continue...


But I checked on the  netbackup 6.5 UNIX installation guide and there is not step to install this " CPI ERROR V-9-0-0 The 'libstdc++-libc6.2-2.so.3' compatibility library " .   I believe there is something wrong in my installation. Pls. help to advise.


 

  • Error encountered when installing ICS/PBX on Red Hat 5: CPI ERROR -9-0-0 The 'libstdc++-libc6.2-2.so.3' compatibility library must be installed before you can install the VRTSpbx package. 
     http://support.veritas.com/docs/297795

    Short version: you need to install an RPM before you try to install NetBackup.  There's some more info in the TechNote if you need it.
  • Search the forums for previous or related solution: Here is one that might interest you;

    https://www-secure.symantec.com/connect/forums/netbackup-client-linux-x8664




  • an O/S compatibility library that needs installing. Not fully conversant in linux - I would speak to your OS admin to search for & install this.
  • Error encountered when installing ICS/PBX on Red Hat 5: CPI ERROR -9-0-0 The 'libstdc++-libc6.2-2.so.3' compatibility library must be installed before you can install the VRTSpbx package. 
     http://support.veritas.com/docs/297795

    Short version: you need to install an RPM before you try to install NetBackup.  There's some more info in the TechNote if you need it.
  • Hi CRZ,
    Thx. I managed to install the required the ICS package now. But when I try to install the package " NetBackup_6.5_LinuxRedhat2.6.tar.gz" according to my vendor suggestion, I encounter the following error " NetBackup server software for the linuxR_x86 platform is not on this cdrom." .

    Currently the installation server is running on " Linux NBU 2.6.18-92.el5 #1 SMP Tue Apr 29 13:16:15 EDT 2008 x86_64 x86_64 x86_64 GNU/Linux ". I downloaded this package from https://www4.symantec.com/Vrt/vrtcontroller#  .  I  also download  "NetBackup_6.5_LinuxIA64.tar.gz" and try install but the same error receive again.

    But  I can't see any package related to X86 for the redhat linux in this https://www4.symantec.com/Vrt/vrtcontroller#  link to install the NBU 6.5 installation.
    But i managed to install this " NetBackup_6.5_LinuxRedhat2.6.tar.gz" on i386 machine.
    Pls.advise.
  • Thx. I managed to install the required the ICS package now. But when I try to install the package " NetBackup_6.5_LinuxRedhat2.6.tar.gz" according to my vendor suggestion, I encounter the following error " NetBackup server software for the linuxR_x86 platform is not on this cdrom." .

    Currently the installation server is running on " Linux NBU 2.6.18-92.el5 #1 SMP Tue Apr 29 13:16:15 EDT 2008 x86_64 x86_64 x86_64 GNU/Linux ". I downloaded this package from https://www4.symantec.com/Vrt/vrtcontroller#  .  I  also download  "NetBackup_6.5_LinuxIA64.tar.gz" and try install but the same error receive again.

    But  I can't see any package related to X86 for the redhat linux in this https://www4.symantec.com/Vrt/vrtcontroller#  link to install the NBU 6.5 installation.
    But i managed to install this " NetBackup_6.5_LinuxRedhat2.6.tar.gz" on i386 machine.
    Pls.advise.

  • You're running on x64, judging by your uname output.  You DON'T want the IA-64 package, because that's for Itanium and that's not you.  You DO want linuxR_x86, which your error message seems to confirm.

    Maybe try redownloading the package your vendor provided?  I'm pretty sure what you need is supposed to be in there.

  • Hi , I ve tried the related packages in the list given by vendor but seems to be not in the list.  Base on the following list, kindly advise which package to try .
    I ve tried "NetBackup_6.5_Linux2.4.tar.gz" , "  NetBackup_6.5_LinuxIA64.tar.gz " and " NetBackup_6.5_LinuxRedhat2.6.tar.gz " . But I don't see any package related to the X86 for Redhat Linux.
    Pls.advise which package should be chosen.

    SOFTWARE DOWNLOAD 
    Veritas NetBackup 6.5
    Single File Download
    File Size    
    NetBackup6.5 CD Content F 4 KB
     
     
    NetBackup_6.5_AIX.tar.gz 567 MB
     
     
    NetBackup_6.5_BMRunix.tar.gz 179 MB
     
     
    NetBackup_6.5_CLIENTS1.tar.gz 554 MB
     
     
    NetBackup_6.5_CLIENTS2.tar.gz 415 MB
     
     
    NetBackup_6.5_CLIENTS3.tar.gz 351 MB
     
     
    NetBackup_6.5_Docs.tar.gz 72 MB
     
     
    NetBackup_6.5_HPIA64.tar.gz 432 MB
     
     
    NetBackup_6.5_HP_RISC.tar.gz 397 MB
     
     
    NetBackup_6.5_Linux2.4.tar.gz 376 MB
     
     
    NetBackup_6.5_LinuxIA64.tar.gz 607 MB
     
     
    NetBackup_6.5_LinuxRedhat2.6.tar.gz 370 MB
     
     
    NetBackup_6.5_LinuxSles2.6.tar.gz 365 MB
     
     
    NetBackup_6.5_OpMgr.tar.gz 237 MB
     
     
    NetBackup_6.5_Solaris.tar.gz 373 MB
     
     
    NetBackup_6.5_Solaris_x86.tar.gz 246 MB
     
     
    NetBackup_6.5_StorMigrator.tar.gz 72 MB
     
     
    NetBackup_6.5_Tru64.tar.gz 302 MB
     
     
    NetBackup_6.5_UnixOptions.tar.gz 433 MB
     
     
    NetBackup_6.5_WinIA64.tar.gz 471 MB
     
     
    NetBackup_6.5_Winx64.tar.gz 304 MB
     
     
    NetBackup_6.5_Winx86.tar.gz 527 MB
     
     
    NetBackup 6.5 ICS 1.4.40.0 (AIX) 73 MB
     
     
    NetBackup_6.5_ICS_1.4.37.9a_HP.tar.gz 240 MB
     
     
    NetBackup_6.5_ICS_LinuxIA64.tar.gz 54 MB
     
     
    NetBackup_6.5_ICS_LinuxX86.tar.gz 74 MB
     
     
    NetBackup_6.5_ICS_Solaris.tar.gz 60 MB
     
     
    NetBackup_6.5_ICS_SolarisX86.tar.gz 44 MB
     
     
    NetBackup_6.5_ICS_Tru64.tar.gz 77 MB
     
     
    NetBackup_6.5_ICS_Win32.tar.gz 34 MB
     
     
    NetBackup_6.5_ICS_WinIA64.tar.gz 55 MB
     
     
    NetBackup_6.5_ICS_WinX64.tar.gz 54 MB
     
     
    NetBackup_65_Server_JA.tar.gz 463 MB
     
     
    NetBackup_65_ICS_Unix_JA.tar.gz 83 MB
     
     
    NetBackup_65_ICS_Win_JA.zip 14 MB
     
     
    NetBackup_65_Server_ZH.tar.gz 352 MB
     
     
    NetBackup_65_ICS_Unix_ZH.tar.gz 81 MB
     
     
    NetBackup_65_ICS_Win_ZH.zip 14 MB
     
     
    NBU_DesktopLaptopOption_6.1MP3_x86_ML.zip 266 MB
     
     
    NBU_DesktopLaptopOption_6.1MP3_x64_ML.zip 269 MB
     
     
    NetBackup_6.5_OpenVMS.iso 58 MB
     
     
    NetBackup 6.5.4 X64 Server and Client (Windows) 639 MB
     
     
    NetBackup 6.5.4 Operations Manager 64 (Linux) 159 MB
     
     
    NetBackup 6.5.4 Operations Manager 64 (Solaris) 196 MB
     
     
    NetBackup 6.5.4 Operations Manager x64 (Solaris) 185 MB
     
     
    NetBackup 6.5.4 Operations Manager x64 (Windows) 165 MB
     
     
    NetBackup 6.5.4 VxAT 389 MB
     
     
    NetBackup 6.5.4 PDFs 15 MB
     
     

  • Does it help to install all these library files before I  install the netbackup package "NetBackup_6.5_Linux2.4.tar.gz" ?

     need to check below library first:

    > - libacl.so.1
    > - libgcc.s_so.1
    > - libncurses.so.5
    > - libstdc++.so.6
    > - libstdc++-lib6.2-2.so.3
    > - libpam.so.0
  • You want "NetBackup_6.5_LinuxRedhat2.6.tar.gz" for sure. 

    If that one STILL won't install...I hate to say it, but you will probably need to open a case with us and get some better help than I'm giving you.  :)