Netbackup 7.0.1 DAG error 26 and exchangesnapshot error 156
Attempting to backup exchange 2010. Initially created VM servers and started backing up the servers via snapshots. All went well.
2 CAS & 2 Mailbox servers. Created the DAG on mail servers and errors started (156).
Configured permissions and new backup account. Followed referenced articles and checked possible registry keys.
Installed client NBU software and configured new policy to perform DAG backup (ref: guide and video below).
Error 26 appeared and attempted various settings (ex: VSS, MS_Windows, Exchange, etc.)
I feel I am missing something simple that I just can not grasp.
Admin guide:
http://www.symantec.com/business/support/index?page=content&id=TECH127056
Ref:
Video:
http://www.symantec.com/tv/products/details.jsp?vid=736743545001
Errors:
3/13/2012 4:47:14 AM - requesting resource uspaexnbu01-dlt-robot-tld-0
3/13/2012 4:47:14 AM - requesting resource uspaexnbu01.NBU_CLIENT.MAXJOBS.USPAEXEX03
3/13/2012 4:47:14 AM - requesting resource uspaexnbu01.NBU_POLICY.MAXJOBS.Snapshot-ExchangeServers
3/13/2012 4:47:14 AM - awaiting resource uspaexnbu01-dlt-robot-tld-0 - No drives are available
3/13/2012 4:48:53 AM - granted resource uspaexnbu01.NBU_CLIENT.MAXJOBS.USPAEXEX03
3/13/2012 4:48:53 AM - granted resource uspaexnbu01.NBU_POLICY.MAXJOBS.Snapshot-ExchangeServers
3/13/2012 4:48:53 AM - granted resource 001269
3/13/2012 4:48:53 AM - granted resource QUANTUM.SDLT600.002
3/13/2012 4:48:53 AM - granted resource uspaexnbu01-dlt-robot-tld-0
3/13/2012 4:48:53 AM - started
3/13/2012 4:48:54 AM - estimated 42102159 Kbytes needed
3/13/2012 4:48:54 AM - begin Parent Job
3/13/2012 4:48:54 AM - begin Flash Backup Windows, Start Notify Script
3/13/2012 4:48:54 AM - started process RUNCMD (7728)
3/13/2012 4:48:54 AM - ended process 0 (7728)
Status 0
3/13/2012 4:48:54 AM - end Flash Backup Windows, Start Notify Script; elapsed time: 00:00:00
3/13/2012 4:48:54 AM - begin Flash Backup Windows, Step By Condition
Status 0
3/13/2012 4:48:54 AM - end Flash Backup Windows, Step By Condition; elapsed time: 00:00:00
3/13/2012 4:48:54 AM - begin Flash Backup Windows, Read File List
Status 0
3/13/2012 4:48:54 AM - end Flash Backup Windows, Read File List; elapsed time: 00:00:00
3/13/2012 4:48:54 AM - begin Flash Backup Windows, Create Snapshot
3/13/2012 4:48:55 AM - started process bpbrm (7860)
3/13/2012 4:48:56 AM - begin Create Snapshot
3/13/2012 4:49:01 AM - snapshot backup of client USPAEXEX03 using method VMware
3/13/2012 4:50:53 AM - Critical bpbrm(pid=7860) from client USPAEXEX03: FTL - snapshot creation failed, status 156
3/13/2012 4:50:53 AM - Warning bpbrm(pid=7860) from client USPAEXEX03: WRN - ALL_LOCAL_DRIVES is not frozen
3/13/2012 4:50:55 AM - end Create Snapshot; elapsed time: 00:01:59
3/13/2012 4:50:56 AM - end writing
Status 156
3/13/2012 4:50:56 AM - end Flash Backup Windows, Create Snapshot; elapsed time: 00:02:02
3/13/2012 4:50:56 AM - begin Flash Backup Windows, Stop On Error
Status 0
3/13/2012 4:50:56 AM - end Flash Backup Windows, Stop On Error; elapsed time: 00:00:00
3/13/2012 4:50:56 AM - begin Flash Backup Windows, Delete Snapshot On Exit
3/13/2012 4:50:56 AM - begin Flash Backup Windows, Delete Snapshot On Exit
3/13/2012 4:50:57 AM - started process bpbrm (2316)
3/13/2012 4:51:03 AM - end writing
Status 0
3/13/2012 4:51:03 AM - end Flash Backup Windows, Delete Snapshot On Exit; elapsed time: 00:00:07
3/13/2012 4:51:03 AM - begin Flash Backup Windows, End Notify Script
3/13/2012 4:51:04 AM - started process RUNCMD (7504)
3/13/2012 4:51:04 AM - ended process 0 (7504)
Status 0
3/13/2012 4:51:04 AM - end Flash Backup Windows, End Notify Script; elapsed time: 00:00:01
Status 156
3/13/2012 4:51:04 AM - end Flash Backup Windows, Delete Snapshot On Exit; elapsed time: 00:00:08
snapshot error encountered(156)
-------------------***************************-------------------------------****************-----
3/13/2012 1:34:51 PM - requesting resource uspaexnbu01-dlt-robot-tld-0
3/13/2012 1:34:51 PM - requesting resource uspaexnbu01.NBU_CLIENT.MAXJOBS.WAIDAG
3/13/2012 1:34:51 PM - requesting resource uspaexnbu01.NBU_POLICY.MAXJOBS.2010Exchange-DAG
3/13/2012 1:34:51 PM - requesting resource EXCHANGE_RESOLVER.uspaexnbu01.2010Exchange-DAG.WAIDAG
3/13/2012 1:34:51 PM - granted resource uspaexnbu01.NBU_CLIENT.MAXJOBS.WAIDAG
3/13/2012 1:34:51 PM - granted resource uspaexnbu01.NBU_POLICY.MAXJOBS.2010Exchange-DAG
3/13/2012 1:34:51 PM - granted resource EXCHANGE_RESOLVER.uspaexnbu01.2010Exchange-DAG.WAIDAG
3/13/2012 1:34:51 PM - estimated 0 Kbytes needed
3/13/2012 1:34:51 PM - begin Parent Job
3/13/2012 1:34:51 PM - begin Unknown Type, Start Notify Script
3/13/2012 1:34:52 PM - started process RUNCMD (7400)
3/13/2012 1:34:52 PM - ended process 0 (7400)
Status 0
3/13/2012 1:34:52 PM - end Unknown Type, Start Notify Script; elapsed time: 00:00:01
3/13/2012 1:34:52 PM - begin Unknown Type, Step By Condition
Status 0
3/13/2012 1:34:52 PM - end Unknown Type, Step By Condition; elapsed time: 00:00:00
3/13/2012 1:34:52 PM - begin Unknown Type, Read File List
Status 0
3/13/2012 1:34:52 PM - end Unknown Type, Read File List; elapsed time: 00:00:00
3/13/2012 1:34:52 PM - begin Unknown Type, Resolver Discovery
3/13/2012 1:34:53 PM - started process bpbrm (4212)
3/13/2012 1:35:01 PM - Error bpbrm(pid=4212) This type of backup is not supported on this version of Exchange
Status 26
3/13/2012 1:35:06 PM - end Unknown Type, Resolver Discovery; elapsed time: 00:00:14
3/13/2012 1:35:06 PM - begin Unknown Type, Stop On Error
Status 0
3/13/2012 1:35:06 PM - end Unknown Type, Stop On Error; elapsed time: 00:00:00
3/13/2012 1:35:06 PM - begin Unknown Type, End Notify Script
3/13/2012 1:35:07 PM - started process RUNCMD (7396)
3/13/2012 1:35:07 PM - ended process 0 (7396)
Status 0
3/13/2012 1:35:07 PM - end Unknown Type, End Notify Script; elapsed time: 00:00:01
Status 26
3/13/2012 1:35:07 PM - end Parent Job; elapsed time: 00:00:16
client/server handshaking failed(26)
The problem is with the RDM disks. NetBackup cannot back up the RDM by means of a VMware backup host.
See http://www.symantec.com/docs/HOWTO44434
http://www.symantec.com/docs/HOWTO70901