Forum Discussion

Michele_Ghiglio's avatar
Michele_Ghiglio
Level 3
13 years ago

Netbackup 7.1.0.4 - MSDP storaged CRITICAL ERROR

Hi all,

I need assitance because after a full file system of my MSDP server I've got this message in the storaged.log:

 

Reason     : ERROR:  could not extend relation 1663/16387/270426: No space left on device
HINT:  Check free disk space.
June 28 01:26:33 ERR [140021850629904]: 25004: Could not process spool entry 3018209: unknown error
June 28 01:26:33 ERR [140021850629904]: 25004: Could not process tlog entries: unknown error
June 28 01:26:49 WARNING [140021850629904]: 25000: Transaction log /nbustage1/queue/sorted-498964-499079.tlog failed: Could not process tlog entries: unknown error
 Transaction will be retried.
June 28 01:26:49 ERR [140021850629904]: 25004: Queue processing failed five times in a row. Queue processing will be disabled and the CR will no longer accept new backup data. Content router has been totally shut down. Please contact support immediately!
 
Thanks in advance

 

7.1.x and Earlier
Backup and Recovery
Banking & Finance
Deduplication Option
Linux
NetBackup
  • V4's avatar
    V4
    13 years ago

    Provide output of below syntax

    --crcontrol queueinfo

    Also perform below steps to release storage space

    Check compaction status

    --crcontrol compactstate

    Turn Compaction ON

    --crcontrol compacton

    Start Compaction

    --crcontrol compactstart

    Check Process queue info and process the queue if pending

    --crcontrol processqueueinfo

    output should be no for busy and pending if is yes, execute below syntax and check . do it till queue is turned to NO

    --crcontrol processqueue

     

     

     

     

  • V4's avatar
    V4
    Level 6
    13 years ago

    If issue is resolved. Kindly mark the post which had helped

  • Michele_Ghiglio's avatar
    Michele_Ghiglio
    Level 3
    13 years ago

    Hi Speedfreak,

    The problem was solved, I marked the post.

    But I'm worried about the fragility of my Netbackup, based on MSDP, architecture.

    I can't get any evidence of this CRITICAL ERRORS in my Netbackup Administration Console and only the deep log analysis got me to the critical error in storaged.log.

    I Netbackup I saw only some 84 and 2074 erorr, that my MSDP media server was active and the disk pool was full but active.

    What do you think about this management problems?

    Cheers

    michele 

  • V4's avatar
    V4
    Level 6
    13 years ago

    There are some cons as of now. I'm sure NBU team is working on this. However i believe we can use Alert facility in Opscenter to alert us upon threshold is reached.  I shall check it and get back to you on this. You may also suggest an idea under Connect section to improve NBU and it's feature/components etc.

  • V4's avatar
    V4
    Level 6
    13 years ago

    Review the <msdp path>\log\spoold\spoold.log file.  Search for the word COMPACT to confirm it is running properly and to tell you when it has completed.

    this would report if any issues with MSDP compaction

  • Michele_Ghiglio's avatar
    Michele_Ghiglio
    Level 3
    13 years ago

    Hi 

    I've found the COMPACT word with detailed info in spoold.log, it seems to work fine.

    But I'm still having troubles with one of ths MSDP media server: out of space.

    I'm working to activate a monitor of the free space to check it hourly.

     

    I will update you.

    cheers

    michele

     

  • Ner0's avatar
    Ner0
    Level 3
    13 years ago

    Hi All,

     

    Can you Please help me with regards to my current issue about creating MSDP Dedupe Storage on Linux Media Server.

     

    Thank You

  • V4's avatar
    V4
    Level 6
    13 years ago

    please create new thread.... this multi issue thread would confuse others.. from searching solution on their isssue similar to urs.

     

    also brief about ur issue including your environment details with  OS and all