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hani_hammad's avatar
hani_hammad
Level 3
13 years ago

Netbackup 7.5.0.4 add Storage Server Credentials failed "file not found"

Hello Every body,

can't add new Media Server dedupe Storage server the credentials,

 it is failed "file not found"

info:

Master : 7.5.0.4 w2k8 R2 sp1

Storage Server/Media Server: RHEL 5.4 x86_64 / Netbackup Media Server 7.5

path: /disk/ (iSCSI --> eth3,eth4 - EMC powerpath)

interface: bond0

 

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  • Mark_Solutions's avatar
    Mark_Solutions
    13 years ago

    A couple of things here ...

    The interface here i believe relates to the interface to use during communication and backups (not the one that the disk is attached to - though it may be the same)

    Once you have had a failed attempt you may need to delete the configuration file before trying again ... found under /usr/openv/lib/ost-plugins - should have the server name with a .cfg suffix

    That is assuming that that server is not already a Storage Server for anything else (Enterprise Disk etc.)

    Obviously check the guides etc. but this sounds more of a communications / authentication issue that it being to do with the iSCSI disk

    Hope this helps

  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    13 years ago

    How did you do it? Using Storage Server Configuration Wizard?
    Please take screenshots and post.

  • hani_hammad's avatar
    hani_hammad
    Level 3
    13 years ago

    Yes, from the master server,

    btw , I have another MSDP w2k8 R2 SP1/7.5.0.4 with 2 TB DP and it is working fine,

  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    13 years ago

    I'm not sure this is cause of your issue, but specifying bond0 as network interface is wrong. network interface must be specifyed by its hostname - not interface name.
    In general, you don't have to specify this.

  • hani_hammad's avatar
    hani_hammad
    Level 3
    13 years ago

     

    I think it is not , because I've added the iface later after I got the error,

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    13 years ago

    A couple of things here ...

    The interface here i believe relates to the interface to use during communication and backups (not the one that the disk is attached to - though it may be the same)

    Once you have had a failed attempt you may need to delete the configuration file before trying again ... found under /usr/openv/lib/ost-plugins - should have the server name with a .cfg suffix

    That is assuming that that server is not already a Storage Server for anything else (Enterprise Disk etc.)

    Obviously check the guides etc. but this sounds more of a communications / authentication issue that it being to do with the iSCSI disk

    Hope this helps