Netbackup 7.5.0.4, Exchange2010,GRT restore error

Hello,

I can successfuly back up GRT image but I'm not able to restore a message from the GRT backup. I went through many articles, several videos.

Configuration: 3 DAG servers, 2 CAS accessing by balancer, Netbackup 7.5.0.4,Exchange 2010 SP2

I thing I did everything what was mentioned in official doc and articles, backup is succesfull and I can see granular mailbox db items in NBU client. But restores finish with following errors in NBU and CAS system and application log.

In one Symantec video (http://www.symantec.com/tv/products/details.jsp?vid=736717729001) there was mentioned that one of  NOT supported disk storage unit is OpenStorage type which we use for the backup. In the same video there is also mentioned that the special exchange mailbox account shall be add to Exchange properties in CAS Client host properties. None of these 2 things are in official doc.

=== Netbackup Job Detail Log ===========================================
10/8/2012 1:25:12 PM - begin Restore
10/8/2012 1:25:13 PM - restoring image czprgkkcvdg001_1349680694
10/8/2012 1:25:13 PM - requesting resource @aaaab
10/8/2012 1:25:13 PM - granted resource MediaID=@aaaab;DiskVolume=_PhysicalLSU;DiskPool=dpCS800A;Path=_PhysicalLSU;StorageServer=CS800A_192.168.240.18;MediaServer=czprgkkcbcp001.
10/8/2012 1:25:14 PM - Info bprd(pid=2604) Restoring from copy 1 of image created 10/08/12 09:18:14    
10/8/2012 1:25:17 PM - Info bpbrm(pid=4944) CZPRGKKCVCA001. is the host to restore to      
10/8/2012 1:25:17 PM - Info bpbrm(pid=4944) reading file list from client        
10/8/2012 1:25:19 PM - connecting
10/8/2012 1:25:19 PM - Info bpbrm(pid=4944) start nbfsd on client         
10/8/2012 1:25:20 PM - Info bpbrm(pid=4944) start nbgre on client         
10/8/2012 1:25:23 PM - Info tar32(pid=0) Restore started           
10/8/2012 1:25:23 PM - connected; connect time: 00:00:04
10/8/2012 1:27:10 PM - Error bpbrm(pid=4944) from client CZPRGKKCVCA001.: ERR - unable to create object for restore: \\czprgkkcvdg001\Microsoft Information Store\FTS_DB_TEST\Database, rai error = 6
10/8/2012 1:27:10 PM - Error bpbrm(pid=4944) from client CZPRGKKCVCA001.: ERR - unable to create object for restore: \\czprgkkcvdg001\Microsoft Information Store\FTS_DB_TEST\Database\FTS  Recovery [ftsexrec], rai error = 6
10/8/2012 1:27:32 PM - Error bpbrm(pid=4944) from client CZPRGKKCVCA001.: ERR - unable to create object for restore: \\czprgkkcvdg001\Microsoft Information Store\FTS_DB_TEST\Database\FTS  Recovery [ftsexrec]\Ko?en úložišt? informací, rai error = 6
10/8/2012 1:27:33 PM - Error bpbrm(pid=4944) from client CZPRGKKCVCA001.: ERR - unable to create object for restore: \\czprgkkcvdg001\Microsoft Information Store\FTS_DB_TEST\Database\FTS  Recovery [ftsexrec]\Ko?en úložišt? informací\Doru?ená pošta, rai error = 6
10/8/2012 1:27:33 PM - Error bpbrm(pid=4944) from client CZPRGKKCVCA001.: ERR - unable to create object for restore: \\czprgkkcvdg001\Microsoft Information Store\FTS_DB_TEST\Database\FTS  Recovery [ftsexrec]\Ko?en úložišt? informací\Doru?ená pošta\testik <00000000396181f1ed2b314bb940fe29be97446407007f07c9d466a46c478170960fc26e856600000050115a00007f07c9d466a46c478170960fc26e8566000000585dec0000>, rai error = 6
10/8/2012 1:27:34 PM - Info tar32(pid=0) done. status 0          
10/8/2012 1:27:34 PM - Info tar32(pid=0) done. status: 5          
10/8/2012 1:27:34 PM - Info tar32(pid=0) done. status: 5: the restore failed to recover the requested files  
10/8/2012 1:27:34 PM - Error bpbrm(pid=4944) client restore EXIT STATUS 5: the restore failed to recover the requested files
10/8/2012 1:27:34 PM - restored image czprgkkcvdg001_1349680694 - (the restore failed to recover the requested files(5)); restore time 00:02:21
10/8/2012 1:27:34 PM - end Restore; elapsed time: 00:02:22
MS-Exchange-Server policy restore error(2810)
=======================================================

 

==== CAS Server - ==========================
Apl Log
NFSCLNT
Event ID 16397

  Windows(R) Lightweight Directory Access Protocol (LDAP) failed a request to connect to Active Directory Domain Services(R) for Windows user <KKC\exnetbackup>.

  Without the corresponding UNIX identity of the Windows user, the user cannot access Network File System (NFS) shared resources.

  Verify that the Windows user is in Active Directory Domain Services and has access permissions.

== CAS Server - =====================================
Sys log
NFSRDR
event ID 16384


Client for NFS requested a mount with file locking enabled, and the remote Network File System (NFS) server does not support file locking.

  Client for NFS mounted the shared resource anyway. File locking may not be available.

  To avoid this warning in the future, enable file-locking suppport on the remote NFS server.
==================================================================

Thanks for your help

Regards

Lumir