Hi All, we have 7.1 master server(Solaris 10), No media server. I was in middle of upgrade, everything went well until i observed a message EMM interface initialization failed, status = 77 After install script completed i am not able to run any commands related to emm how ever nbdb_ping works fine Database [NBDB] is alive and well on server [NB_inblruxbkup01]. Attached install trace file

If this is a test then remember there are real issue when you upgrade to 7.5 You need to run the upgrade then take NBU down straight away and patch to 7.5.0.5 Once this is done the catalog migration to EMM wil start and only once that has completed will NBU start to fully function Hope this helps

Netbackup 7.5 upgrade failed

RamNagalla
Moderator
12 years ago
looks like your attachment is missing...
Will_Restore
Level 6
12 years ago
pbx service may not be running so start it up:

# /opt/VRTSpbx/bin/vxpbx_exchanged start
Jaime_Vazquez
Level 6
12 years ago
Ensure all of the interfaces on th Master have valid information for resolution.

If you have more than 110 VLANs defined and configured there is aknown issue for that.
huanglao2002
Level 6
12 years ago
Can you post the error info?
Pawan_Nagra_777
Level 3
12 years ago
Hi,

Please check the vm.conf file under in /usr/openv/volmgr/

MM_SERVER_NAME = Master server Name

AUTO_PATH_CORRECTION=YES

Regards,

Pawan
Amit_Karia
Level 6
12 years ago
Hi All

Attached install trace file

vm.conf

MM_SERVER_NAME = inblruxbkup01.lehman.com
MEDIA_ID_BARCODE_CHARS = 1 8 1:2:3:4:5:6
VERBOSE

There are couple of Interfaces in master server 1) is production and 2) is management IP

i checked pbx was started during installation
install_trace.22756.doc73 KB
Amit_Karia
Level 6
12 years ago
I also see lot of nbpem processes running

root 7625     1   0 16:04:43 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8444     1   0 16:08:36 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 7654     1   0 16:04:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8343     1   0 16:08:15 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8231     1   0 16:07:32 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 7780     1   0 16:05:25 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 7825     1   0 16:05:36 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8056     1   0 16:07:00 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8261     1   0 16:07:43 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8431     1   0 16:08:25 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 8298     1   0 16:07:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
nathanmike
Level 4
12 years ago
@Amit,

could you please run the command bpp -x and see if the process nbemm is running ?

./nathan
nathanmike
Level 4
12 years ago
@Amit

bpps -x

./nathan
Amit_Karia
Level 6
12 years ago
Hi Nathan,

inblruxbkup01# bpps -x
NB Processes
------------
    root 5598     1   0 15:57:42 ?           3:53 /usr/openv/netbackup/bin/nbemm
    root 6287     1   0 15:59:08 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6659     1   0 16:00:59 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6672     1   0 16:01:11 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5627     1   0 15:57:44 ?           4:27 /usr/openv/netbackup/bin/nbjm
    root 6849     1   0 16:01:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6002     1   0 15:58:04 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5601     1   0 15:57:43 ?           0:37 /usr/openv/netbackup/bin/nbrb
    root 5612     1   0 15:57:43 ?           0:21 /usr/openv/netbackup/bin/bprd
    root 5164     1   0 15:57:24 ?           0:00 /usr/openv/netbackup/bin/vnetd -standalone
    root 6123     1   0 15:58:15 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7685     1   0 16:05:04 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5659     1   0 15:57:48 ?           4:02 /usr/openv/netbackup/bin/nbrmms
    root 6238     1   0 15:58:47 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5630     1   0 15:57:44 ?           0:17 /usr/openv/netbackup/bin/bpdbm
    root 7498     1   0 16:03:59 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5694     1   0 15:57:49 ?           0:01 /usr/openv/netbackup/bin/nbsl
    root 6882     1   0 16:02:04 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5741     1   0 15:57:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7022     1   0 16:02:25 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5708     1   0 15:57:50 ?           0:06 /usr/openv/netbackup/bin/nbars
    root 7056     1   0 16:02:36 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7519     1   0 16:04:11 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5167     1   0 15:57:24 ?           0:01 /usr/openv/netbackup/bin/bpcd -standalone
    root 6760     1   0 16:01:21 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 4987     1   0 15:56:32 ?           3:06 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/
    root 5230     1   0 15:57:26 ?           0:09 /usr/openv/netbackup/bin/nbaudit
    root 7689     1   0 16:05:15 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5731     1   0 15:57:53 ?           0:03 /usr/openv/netbackup/bin/nbsvcmon
    root 5618     1   0 15:57:44 ?           0:00 /usr/openv/netbackup/bin/bpcompatd
    root 5631 5630   0 15:57:44 ?           0:19 /usr/openv/netbackup/bin/bpjobd
    root 5655     1   0 15:57:47 ?           0:18 /usr/openv/netbackup/bin/nbim
    root 7605     1   0 16:04:21 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6223     1   0 15:58:36 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5749     1   0 15:57:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6209     1   0 15:58:25 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7611     1   0 16:04:32 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8321     1   0 16:08:04 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6338     1   0 15:59:19 ?           0:01 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6256     1   0 15:58:57 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6795     1   0 16:01:32 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8072     1   0 16:07:11 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8055     1   0 16:06:59 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6408     1   0 15:59:30 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5724     1   0 15:57:52 ?           0:02 /usr/openv/netbackup/bin/nbcssc -a NetBackup
    root 6821     1   0 16:01:43 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6884     1   0 16:02:15 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7499     1   0 16:04:00 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 6660     1   0 16:01:00 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 5637     1   0 15:57:46 ?           4:51 /usr/openv/netbackup/bin/nbstserv
    root 8159     1   0 16:07:21 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7625     1   0 16:04:43 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8444     1   0 16:08:36 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7654     1   0 16:04:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8343     1   0 16:08:15 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8231     1   0 16:07:32 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7780     1   0 16:05:25 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 7825     1   0 16:05:36 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8056     1   0 16:07:00 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8261     1   0 16:07:43 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8431     1   0 16:08:25 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 8298     1   0 16:07:53 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root 20225     1   0 15:07:51 ?           0:01 /usr/openv/netbackup/bin/admincmd/bpstsinfo -UPDATE

MM Processes
------------
    root 5607     1   0 15:57:43 ?           3:09 /usr/openv/volmgr/bin/ltid
    root 5640     1   0 15:57:46 ?           3:07 vmd -v

Shared Symantec Processes
-------------------------
    root 26174     1   0   Jun 17 ?           0:04 /opt/VRTSpbx/bin/pbx_exchange
inblruxbkup01# bpps -x | grep nbpem | wc
      44     440    4224

i wonder why so many nbpem process are running