Hi,
I have an issue on Netbackup 7.6.1.1, the backup was fine all this while, suddenly not using SAN transport type but LAN since 1/6/2017. All datastores (LUNs) are presented to VM backup host. Please assist what to check.
Netbackup version: 7.6.1.1
Master Server: Windows 2008 R2
Media Server (VM backup host): Windows 2012
Regards,
Kwan
Hi Marianne,
The VM backup host is a physical server.
Regards,
Kwan
Apologies for my misunderstanding.
The TN that I posted above should help you to troubleshoot.
Go through the config and verify everything as if it's a new installation.
Check Device Manager, NBU Policy config, etc...
Lastly - enable VxMS log at increased logging level.
Hi,
Could be some intermittence in your SAN? This is strange, your backups are running by SAN transport mode and suddenly change to NBD....What changed in you environment in 1/6/2017 ??
This TN above mentioned by Marianne is very helpful to this cases.
Regards,
Thiago
Hi Thiago,
We had performed some testing on other backup software since 26 May 2017 on the vcenter but this issue happened on 1 June 2017. Not sure if it is related.
Attached here are the vxms log for your further investigation.
Regards,
Kwan
Seems like security/SSL issue between backup host and vCenter.
Found this in VxMS log:
07:37:18.0601 : g_vixInterfaceLogger:../libvix.cpp:1844 <DEBUG> : [VFM_ESINFO] 2017-06-14T07:37:18.601+08:00 [07944 error 'Default'] Cannot use advanced transport modes for XXXvc02.abc.com:443/moref=vm-14132/snapshot-47868: Other error encountered: SSL Exception: Verification parameters:
--> PeerThumbprint: A8:1E:C3:EC:65:7F:98:D8:44:CE:1C:09:BE:93:D7:FE:64:60:67:4F
--> ExpectedThumbprint:
--> ExpectedPeerName: XXXvc02.abc.com
--> The remote host certificate has these problems:
-->
--> * The host certificate chain is incomplete.
-->
--> * unable to get local issuer certificate.
See if this TN applies: http://www.veritas.com/docs/000024646
PS:
You need to upgrade. All NBU versions up to 7.6.x reached EOSL 4 months ago.
