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HPosenRU's avatar
HPosenRU
Level 4
6 years ago

NetBackup 8.1.2 Smart Meter data not being reported to Veritas Account

I have upgraded my Master server (running Solaris 11) from 7.7.3 to 8.1.2, at which time I transferred the Smart Meter data generated by the nbdeployutil. The nbdeployutil is running every 7 days and generating the files on the master server. Is there something that needs to be automated or enabled to then upload this information?

Thank you.

  • your Netbackup master server needs to have connectivity over 443 port to send the data to Vertias (smart meter) , if it does not have the connectivity, you need to uploaded the nbdeployutil files manually

    see below notes

    Data transmission to Veritas

    The required telemetry information is uploaded to Veritas in two different ways. Your upload method choice depends on your preference.

    By default, the data is uploaded automatically every day. This method requires the least user intervention and ensures the Smart Meter data is current. This method requires an open port on your firewall to transmit HTTPS traffic. The default port for HTTPS traffic is port 443.

    If your environment does not allow for automatic uploads, you can manually upload the required telemetry information.

    Ref:- https://www.veritas.com/content/support/en_US/doc/133778034-133778053-0/v133467066-133778053

     

     

     

    • HPosenRU's avatar
      HPosenRU
      Level 4

      RamNagalla,

      Thank you for your response. Do you happen to know what the server name or IP address this would connect to? My security would like to tie down the outgoing connection to a specific server or address.

      Thank you,

      Herb

      • davidmoline's avatar
        davidmoline
        Level 6

        The server is telemetry.veritas.com - this is a host living behind a load balancer in AWS, so you would need to use a DNS query each time to get definite IP addresses. It only uses HTTPS protocol, so port 443.

        This information is contained (though well hidden) in the Smart Meter Getting Started Guide.

        Cheers
        David