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RLeon's avatar
RLeon
Level 6
5 years ago

NetBackup 8.3 WebUI Login Error

Hi all,

In NetBackup 8.3, I'm getting the following error when trying to access the WebUI (screenshot also attached):
"The Content type specified by the request content-type header is not supported by the requested resource for the requested method".

I've already tried both local Administrator and domain Administrator.
Password is correct because if I enter the wrong one the error message would change to "Authentication Failed" instead.

When I was running Windows Server 2016 and Nbu 8.2, WebUI worked fine.
This issue came up after an in-place upgrade to 8.3.
I've also tried a fresh Windows Server 2019 installation with a fresh Nbu 8.3 installation, same issue.
So this eliminates the possibility that the issue is caused by a botched upgrade.

This is just a test environment, so I'm not exactly supposed to open a Veritas support case, but if I have to...

Any ideas? Thanks all.

RLeon

 

Windows Server 2016

11 Replies

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  • VirgilDobos's avatar
    VirgilDobos
    Moderator
    5 years ago

    Not sure if this may help, but have you tried using a different browser?

    • RLeon's avatar
      RLeon
      Level 6
      5 years ago

      Chrome, Firefix, IE*gasp*, all giving the same error.

      Starting to wonder if there is an EEB that I'm not aware of.

      • RLeon's avatar
        RLeon
        Level 6
        5 years ago

        Ohhh.... Wouldn't you know it, using the IP address of master server fixed the login.

        It's still weird though:

        • https://<shortname>/webui/login = doesn't work
        • https://<FQDN>/webui/login = doesn't work
        • https://<IP>/webui/login = works

        The above is true regardless of whether the shortname/FQDN is revolved by DNS or by the local hosts file.

        Anyway, I will consider this issue half-solved for now. At least I can get on with some testing.