Forum Discussion

Jad_lebanon's avatar
5 years ago

Netbackup admin console backup error

Dear,
I perform daily backup on tape from monday to Saturday.
Since last week, everytime i start the backup i get the following error: a pending action is associated with the resource request. User intervention may be required.
I move to device monitor and i find pending request from another tape (very old tapes).
I tried to deny request, assign.... It won't work because everytime i assign or deny i get another request from another tape.
I appreciate your help.
Sincerely.
Jad.
  • Inventory your robot/library. NetBackup thinks those tapes are in robot/library, that is why it is trying to use them. Since they're old they would be expired and free to use.

    • Jad_lebanon's avatar
      Jad_lebanon
      Level 2
      If you mean right click media and then inventory robot it's all greyed out i can't click on anything as shown in the picture
      • Marianne's avatar
        Marianne
        Level 6

        Jad_lebanon 

        Those media-id's look like the default media-id's that is generated for standalone tape drives.

        Do you have a robot?
        Or standalone tape drive where you manually insert a tape every day?

        If you have a robot, then do this:
        in Media and Device management go to Media.
        In Media, select Robots and then TLD(0).
        Right click on TLD and click on Inventory Robot.