Forum Discussion

eccio's avatar
eccio
Level 4
5 years ago

Netbackup appliance images not deleted

Hi all.

Our storage get full even the image cleaning job is running regularly.

I see entries on the log, that images are deleted, but the space on the storage is not cleaned.

Any advice or help is highly appreciated.

Appliance Version: 3.1
NetBackup Version: 8.1
Build Date: 20170925173615

thanks

Marian

12 Replies

  • eccio 

    Image cleanup on dedupe volume is not straight forward - if any other image still rely on a previous backup, then the data will not be removed from disk when expired.

    You may want to read through these sections in NBU Dedupe Guide and then double-check all the relevant processes in your environment: 

    Deleting backup images
    https://www.veritas.com/content/support/en_US/doc/25074086-127355784-0/v29772416-127355784

    About the MSDP data removal process
    https://www.veritas.com/content/support/en_US/doc/25074086-127355784-0/v95642965-127355784

     

    • eccio's avatar
      eccio
      Level 4

      Hi Marianne.

      I tried already all these steps except the -notimmediate option.

      Seems my issue is caused by disabled SLP. Months ago I had to disable the replication to onter storage.

      According to info from Mark_Solution, if an image is not duplicated by SLP it is set to infinite retention intil replicated.

      I cant allow to replicate any of the images due space issue on the other storage. So I have to somehow let the not replicated images to expire.

      • davidmoline's avatar
        davidmoline
        Level 6

        Hi

        Look at the "force_not_complete" option to bpexpdate - this will expire images that are still in SLP processing.

        Cheers
        David

  • I tried to find orphaned images on the storage based on these information:

    http://sysarticles.com/how-to-find-orphaned-images-on-disk-for-netbackup-dedup-disk-or-advanced-disk-full-problem/

    After running the command: find -not -name “__*__*” -type f >/tmp/DEDUPE_IMAGES-mediaservername.txt on MSDP storage server “<STORAGE_LOCATION>/databases/catalog” if see lot of records which are not from the related master server, but these data was months ago replicated from another master server (by SLP as second copy). These images already does not exit any more nor in the source master server DB nor in the destination master server, but as I told still see entries on storage.

    Any way to check what these are, if locking space and how safely to remove these from the storage?

    • Marianne's avatar
      Marianne
      Level 6

      eccio 

      Best to log a call with Veritas Support for assistance with removal of orphaned data.

      • eccio's avatar
        eccio
        Level 4

        Hi Marianne.

        My customer have no support contract with Veritas anymore, so I'm not sure I can log a ticket.

        Actually I do not know how to do that.

        thanks

        Marian