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erasyad's avatar
erasyad
Level 3
16 years ago
Solved

NetBackup catalog failing VER 6.0

Hi Friends

Product:  VERSION: 6.0,REV=2005.09.07.19.13

We are facing problem in Netbackup on tape drive, following is snap of logs from BPTM process , kindly syggest what could be the reason for it.

Thanks in Advance.
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Customer detects an error with the catalog for Netbackup, it shows error in BPTM process.

Note: Kindly see the logs/screenshot attached



Following is the error snippet in bptm logs
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00:08:03.742 [2276] <16> deassign_media: (-) Translating EMM_ERROR_MediaAllocated(2001049) to 97 in the NetBackup context
00:08:03.753 [2276] <2> db_error_add_to_file: dberrorq.c:midnite = 1255809600
00:08:03.767 [2276] <16> deassign_media: Media Manager error 97, rule does not exist in rule database, host = TE1-A
00:08:03.767 [2276] <2> db_error_add_to_file: dberrorq.c:midnite = 1255809600
00:08:03.779 [2276] <16> deassign_media: Media Manager could not deassign media id A00257, retaining it in NetBackup database
00:08:03.784 [2276] <2> bptm: EXITING with status 177 <----------

02:47:06.295 [8901] <2> bptm: EMMserver_name = TE1-A
02:47:06.295 [8901] <2> bptm: EMMserver_port = 1556
02:47:06.794 [8901] <2> VssGetFQDNHostName: vss_auth.cpp.3984: Function: VssGetFQDNHostName. Search name
02:47:06.795 [8901] <2> VssGetFQDNHostName: vss_auth.cpp.3984: Function: VssGetFQDNHostName. Search name TE1-A
02:47:06.795 [8901] <2> VssGetFQDNHostName: vss_auth.cpp.4322: Function: VssGetFQDNHostName. Match te1-a.etisalat.com
02:47:06.898 [8901] <16> delete_expired_media: (-) Translating EMM_ERROR_DBServerDown(4005006) to 220 in the NetBackup context
02:47:06.909 [8901] <2> bptm: EXITING with status 220 <----------
02:47:52.964 [9030] <2> bptm: INITIATING (VERBOSE = 1): -rptdrv -jobid -1255718320 -jm
02:47:52.964 [9014] <2> bptm: INITIATING (VERBOSE = 1): -unload -dn TE1-A-4mm -dp /dev/rmt/0cbn -dk 2000003 -m A00257 -mk 4000027 -mds 1 -alocid 83 -jobid -1255718319 -jm
02:47:52.983 [9014] <2> bptm: EMMserver_name = TE1-A
02:47:52.983 [9014] <2> bptm: EMMserver_port = 1556
02:47:52.984 [9030] <2> bptm: EMMserver_name = TE1-A
02:47:52.984 [9030] <2> bptm: EMMserver_port = 1556
02:47:52.986 [9014] <2> send_brm_msg: PID of bpxm = 9014
02:47:52.986 [9014] <2> nbjm_media_request: Passing job control to NBJM, type UNLOAD
02:47:52.998 [9030] <2> drivename_open: Called with Create 0, file TE1-A-4mm
02:47:52.998 [9030] <2> drivename_checklock: Called
02:47:53.010 [9030] <2> report_drives: MODE = 0
02:47:53.010 [9030] <2> report_drives: TIME = 1255803005
02:47:53.010 [9030] <2> report_drives: MASTER = TE1-A
02:47:53.010 [9030] <2> report_drives: PATH = /dev/rmt/0cbn
02:47:53.010 [9030] <2> report_drives: MEDIA = A00257
02:47:53.010 [9030] <2> report_drives: REQID = -1255718290
02:47:53.010 [9030] <2> report_drives: ALOCID = 83
02:47:53.010 [9030] <2> report_drives: PID = 27501
02:47:53.010 [9030] <2> report_drives: FILE = /usr/openv/netbackup/db/media/tpreq/drive_TE1-A-4mm
02:47:53.011 [9030] <2> main: Sending [EXIT STATUS 0] to NBJM
02:47:53.011 [9030] <2> bptm: EXITING with status 0 <----------
02:47:53.179 [9014] <2> VssGetFQDNHostName: vss_auth.cpp.3984: Function: VssGetFQDNHostName. Search name
02:47:53.180 [9014] <2> VssGetFQDNHostName: vss_auth.cpp.3984: Function: VssGetFQDNHostName. Search name TE1-A
02:47:53.180 [9014] <2> VssGetFQDNHostName: vss_auth.cpp.4322: Function: VssGetFQDNHostName. Match te1-a.etisalat.com
02:47:53.204 [9014] <2> taolog: can't register signal handler
02:47:55.312 [9014] <2> RequestMultipleResources: returning

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00:07:03.548 [7435] <16> delete_image: (-) Translating EMM_ERROR_MediaNotFound(2005031) to 95 in the NetBackup context

00:07:03.557 [7435] <2> bptm: EXITING with status 95 <----------

00:08:03.711 [7524] <2> bptm: INITIATING (VERBOSE = 1): -change_exp_date -ev A00256 -date 0

00:08:03.719 [7524] <2> bptm: EMMserver_name = TE1-A

00:08:03.719 [7524] <2> bptm: EMMserver_port = 1556

00:08:03.795 [7524] <2> VssGetFQDNHostName: vss_auth.cpp.3984: Function: VssGetFQDNHostName. Search name

00:08:03.796 [7524] <2> VssGetFQDNHostName: vss_auth.cpp.3984: Function: VssGetFQDNHostName. Search name TE1-A

00:08:03.796 [7524] <2> VssGetFQDNHostName: vss_auth.cpp.4322: Function: VssGetFQDNHostName. Match te1-a.etisalat.com

00:08:03.850 [7524] <16> deassign_media: (-) Translating EMM_ERROR_MediaAllocated(2001049) to 97 in the NetBackup context

00:08:03.859 [7524] <2> db_error_add_to_file: dberrorq.c:midnite = 1255723200

00:08:03.877 [7524] <16> deassign_media: Media Manager error 97, rule does not exist in rule database, host = TE1-A

00:08:03.877 [7524] <2> db_error_add_to_file: dberrorq.c:midnite = 1255723200

00:08:03.889 [7524] <16> deassign_media: Media Manager could not deassign media id A00256, retaining it in NetBackup database

00:08:03.895 [7524] <2> bptm: EXITING with status 177 <----------

 

  • All of these errors are documented in the Troubleshooting Guide (as well as Troubleshooter button in Activity monitor) with reasons and Recommended actions.
    Please let us know which of these recommended actions have you tried that did not work for you.