NetBackup client version update from 7.5.0.5 to 7.6.0.3

You'll have to upgrade to v7.6.0.1 first as this is a 'base install kit', and then update to v7.6.0.3 using a patch kit.

This link should help re the update_clients script:

https://support.symantec.com/en_US/article.TECH19407.html

.

Why would you not go to v7.6.0.4 ?

I have tried to update the Netbackup client version from 7.5.0.5 to 7.6.0.1 from media server (AIX) with update_clients script, but is failing with below error. Please guide me.

root@[server01]:"("/")""> "update_clients -ClientList /tmp/aix

There are 1 clients to upgrade.

The upgrade will likely take 1 to 3 minutes.
Do you want to upgrade clients now? [y,n] (y)
Please be patient.

Updating client client6 -- RS6000 hardware running AIX53
        client6: update failed, see /tmp/update_clients.06-17-0540.10354708

The update trace can be found in /tmp/update_clients.06-17-0540.10354708.
root@[server01]:"("/")""> "more /tmp/update_clients.06-17-0540.10354708

Cannot update client client6
        Invalid hardware type "RS6000" and/or operating system "AIX53"
        or client binaries are not installed on the server.

root@[server01]:"("/")"">/usr/openv/netbackup/bin/admincmd/bpplclients -allunique -noheader

RS6000 AIX53 client6

root@[server01]:"("/")"">cat /tmp/aix

RS6000 AIX53 client6

root@[server01]:"("/")""> "cd /usr/openv/netbackup/client/RS6000/AIX6/
root@[server01]:"("/usr/openv/netbackup/client/RS6000/AIX6")""> "ls -l
total 1526888
-r-xr-xr-x    1 root     system           15 Jun 17 05:28 .sizes
-r-xr-xr-x    1 root     system            7 Jun 17 05:28 .sizes_JRE
-r-xr-xr-x    1 root     system            7 Jun 17 05:28 .sizes_NB-Java
-r-xr-xr-x    1 root     system            7 Jun 17 05:28 .sizes_client_bin
-r-xr-xr-x    1 root     system    121498228 Jun 17 05:28 JRE.tar.gz
-r-xr-xr-x    1 root     system    212342687 Jun 17 05:28 NB-Java.tar.gz
-r-xr-xr-x    1 root     system     10093758 Jun 17 05:28 PBX.tar.gz
-r-xr-xr-x    1 root     system    383188157 Jun 17 05:28 client_bin.tar.gz
-r-xr-xr-x    1 root     system        99912 Jun 17 05:28 client_config
-r-xr-xr-x    1 root     system        91903 Jun 17 05:28 cp_to_client
-r-xr-xr-x    1 root     system        22818 Jun 17 05:28 extract_java
-r-xr-xr-x    1 root     system        30901 Jun 17 05:28 ftp_to_client
-r-xr-xr-x    1 root     system        30901 Jun 17 05:28 install_client
-r-xr-xr-x    1 root     system        54866 Jun 17 05:28 installpbx
-r-xr-xr-x    1 root     system     12052559 Jun 17 05:28 nbcheck
-rw-r--r--    1 root     system          644 Jun 17 05:28 nbj.conf
-r-xr-xr-x    1 root     system     41506483 Jun 17 05:28 pddeagent.tar.gz
-r-xr-xr-x    1 root     system        27675 Jun 17 05:28 pdinstall
-r-xr-xr-x    1 root     system        30901 Jun 17 05:28 sftp_to_client
-r-xr-xr-x    1 root     system        30901 Jun 17 05:28 ssh_to_client
-r-xr-xr-x    1 root     system       591453 Jun 17 05:28 tar
-r--r--r--    1 root     system           23 Jun 17 05:28 version

Thank you,

Sree

Cannot update client client6
        Invalid hardware type "RS6000" and/or operating system "AIX53"
        or client binaries are not installed on the server.

run this command on the Master server:

ls -al /usr/openv/netbackup/client/RS6000/AIX53

@ Marianne

Netbackup Client

Actual AIX version of the client is 6.1

root@[client6]:(/)> cat /usr/openv/netbackup/bin/version
NetBackup-AIX53 7.5.0.5

root@[client6]:"("/")""> "uname -a
AIX client6 1 6 00C3E4574C00

@Will Restore

Media Server

There is no AIX53 folder under /usr/openv/netbackup/client/RS6000 on Media server.

root@[server01]:"("/usr/openv/netbackup/client/RS6000")""> "ls
AIX6
root@[server01]:"("/usr/openv/netbackup/client/RS6000")""> "ls -la AIX6/
total 1526872
drwxr-xr-x    2 root     system         4096 Jun 18 06:26 .
drwxr-xr-x    3 root     bin             256 Jun 18 06:30 ..
-r-xr-xr-x    1 root     system           15 Jun 18 06:26 .sizes
-r-xr-xr-x    1 root     system            7 Jun 18 06:26 .sizes_JRE
-r-xr-xr-x    1 root     system            7 Jun 18 06:26 .sizes_NB-Java
-r-xr-xr-x    1 root     system            7 Jun 18 06:26 .sizes_client_bin
-r-xr-xr-x    1 root     system    121498228 Jun 18 06:26 JRE.tar.gz
-r-xr-xr-x    1 root     system    212342687 Jun 18 06:26 NB-Java.tar.gz
-r-xr-xr-x    1 root     system     10093758 Jun 18 06:26 PBX.tar.gz
-r-xr-xr-x    1 root     system    383188157 Jun 18 06:26 client_bin.tar.gz
-r-xr-xr-x    1 root     system        99912 Jun 18 06:26 client_config
-r-xr-xr-x    1 root     system        91903 Jun 18 06:26 cp_to_client
-r-xr-xr-x    1 root     system        22818 Jun 18 06:26 extract_java
-r-xr-xr-x    1 root     system        30901 Jun 18 06:26 ftp_to_client
-r-xr-xr-x    1 root     system        30901 Jun 18 06:26 install_client
-r-xr-xr-x    1 root     system        54866 Jun 18 06:26 installpbx
-r-xr-xr-x    1 root     system     12052559 Jun 18 06:26 nbcheck
-rw-r--r--    1 root     system          644 Jun 18 06:26 nbj.conf
-r-xr-xr-x    1 root     system     41506483 Jun 18 06:26 pddeagent.tar.gz
-r-xr-xr-x    1 root     system        27675 Jun 18 06:26 pdinstall
-r-xr-xr-x    1 root     system        30901 Jun 18 06:26 sftp_to_client
-r-xr-xr-x    1 root     system        30901 Jun 18 06:26 ssh_to_client
-r-xr-xr-x    1 root     system       591453 Jun 18 06:26 tar
-r--r--r--    1 root     system           23 Jun 18 06:26 version

Thank you so much Marianne. -ForceInstall did the trick.

Thank you

Sree

Thank you all!