Netbackup Code 58 Errors
Hi All!
I have some Linux clients in Netbackup 6.5.5, when I try to back them up I am getting a code 58 error, but I am able to ping and telnet to port bpcd. Anty thoughts?
Thanks!
Fred
The reason for status 58 is normally when the client is unable to connect back.
NBU 6.x uses vnetd (13724) to connect to bpcd on client and client needs to connect back on same port. Linux clients often experience problems when its own firewall (iptables) is enabled. Check/confirm that iptables is disabled.
Client also needs to resolve server's incoming IP address to hostname that appears as SERVER in bp.conf.
Do the following to tests comms:
On client: create bpcd log folder under /usr/openv/logs
On master (as well as media server if different from master): run the following from cmd:
bptestbpcd -client <client-name> -verboseCheck in client's bpcd log if client is able to resolve server's IP address to hostname. See how the resolved name is compared with SERVER entries.
If client cannot resolve server name, check DNS or add /etc/hosts entry on client for the server.