Hello,
I have a big Netbackup environment with my Master Server over a Microsoft cluster and the shared disks (Querum and Catalog) are in a FC SAN.
In the console, but in Active Monitor specially some times it's locks and stay for 10 seconds. It's happens repeatedly.
Someone had this problem?
In the environment, there are 5 backup administrators that are connected in the console all the time.
Kind Regards.
What version of NetBackup are you running?
If you have a busy environment and multiple people logged into the console, this can put stress on bpjobd. From NetBackup 7.5, bpjobd is multi-threaded and can handle more work load and is generally quicker. Job details are also added to EMM making retrieval quicker.
Do you see any slowness when running bpdbjobs from the command prompt?
in addition to the advice already given - do you mean 5 admins logged on the Master Server itself each with an Admin Console open or 5 admins each opening their own admin console somewhere?
There was an issue with the java processes being left behind on the Master Server due to a Java console being opened elsewhere (on their PC) - these needed to be killed off manually to clear them
Using the Windows Remote admin console on their PC overcomes this
The only other thing i have seen is if you have not setup the Master Server for BMR, which is now included in the Admin Console but not used by everyone
Simply by running the bmrsetupmaster (or on a Windows Master via the Start - Programs menu) it sorts this one out
Hope this helps
Hi,
At this moment, I cannot make the upgrade to version 7.5. Is there other way to improving the performance?
Hi,
Each administrator is connected by RDP on Master Server (It has a TS License).
I don't have BMR in the environment and its database is not configured.
I don't know more what i can do. It is so slow to administer the console.
All the jobs are working fine, but administer them is more difficult each day.
Kind Regards.
From how long you are facing this issue ?
Is there any changes in Infrastructure / NBU domain ?
OK - As you say you have a TS license I am guessing that you are Windows based.
So just go to Start - All Programs - Symantec NetBackup - Bare Metal Restore Master Server Setup
Once this opens up click Next, Next again, wait for it to do its stuff, click next again, click Finish ... then forget you ever touched it but see if it helps speed up your console.
BMR is built into NetBackup now whether you use it or not but as it is in the console it can slow it down when not configured
Let me know if this helps
Hi,
I noticed isso as I was populating the environment. As the enviroment was getting bigger, the console was getting slow.
What do you think about the logs? If I reduce the clean-up to 2 days rather than 28 days?
Tks.
Mark
Yes, It is a Windows Environment.
Sorry, explain better what you said.
How can the BMR help me if I will not use? Would not it be something else in my environment?
Tks.
It is simply that the NetBackup Console itself accesses the BMR information everytime it is opened as it is all now built into the GUI - and if it is not configured it just tries and tries until it gives up and allows the console to work.
This does mainly affect the initial opening time but i have seen it take up to 5 minutes for a console to open and after running the wizard it takes 5 seconds - so though it was worth a try
You dont ever have to actually use BMR, all it does is create a tiny database
Ok Mark, You convinced me.
I will make the setup and I will post the result here.
Tks.
