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diegomauricior's avatar
diegomauricior
Level 3
9 years ago

Netbackup could not initiate a trust relationship with host

ello,

I have a problem whe i try to log on into the admin GUI,

I used to run the command /usr/openv/netbackup/bin/jnbSA $ from the masterserver exporting the display using Xming and the java application started witout problem, however today when I try to login, I can't do it.

The applications shows this message: "NetBackup could not initiate a trust relationship with host hostname. Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity".

When i see the log of the applications it shows the following messages:

DISPLAY environment variable is set to: localhost:11.0
Console was started on:
        Linux srvbackup 3.10.0-123.el7.x86_64 #1 SMP Mon May 5 11:16:57 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux

Command line options were:
        /usr/openv/netbackup/bin/jnbSA $

Starting administration console version 7.6.1.

LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

java version "1.7.0_55"
Java(TM) SE Runtime Environment (build 1.7.0_55-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode)

ServerInterface:setDebugLevel:262144
BpjavaLoginModule:Setting ServerRequest, debugLevel:262144
BpjavaLoginModule:connectServer:[root][srvbackup][0]
From Logon, Connecting to vnetd service over PBX port = 1556, authService is true
Acknowledgement from PBX1
Mutual Auth : true
vrts.vss.sdk.at.exception.VRTSAtException:
        at vrts.vss.sdk.at.lib.core.Authenticator.atSecConnConnectEx(Native Method)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2733)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2708)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:337)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1236)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
Acknowledgement from PBX1
Mutual Auth : false
Connecting to NBATD at [ srvbackup!1556!nbatd ] for establishing trust.
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
-------- secureConnect() --------
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
CertificateAuthenticationException encountered, NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)

i{ve checked the services and the port 1556 is opend under the service  /opt/VRTSpbx/bin/pbx_exchange as you can see:

[root@srvbackup bin]# netstat -tulpn | grep 1556
tcp        0      0 0.0.0.0:1556            0.0.0.0:*               LISTEN      2639/pbx_exchange
tcp6       0      0 :::1556                 :::*                    LISTEN      2639/pbx_exchange
 

this is the bpps -x output:

[root@srvbackup bin]# /usr/openv/netbackup/bin/bpps -x
NB Processes
------------
root     10505     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root     10508     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root     10528     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbdisco
root     10634     1  2 10:03 ?        00:00:29 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
root     10715     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbevtmgr
root     10760     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbaudit
root     10897     1  0 10:03 ?        00:00:00 /usr/openv/pdde/pdag/bin/mtstrmd
root     10902     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbemm
root     10926     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbrb
root     10980     1  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bprd
root     10997     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root     11000     1  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     11008     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbjm
root     11015 11000  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bpjobd
root     11047     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbpem
root     11106 11047  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root     11115     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbstserv
root     11173     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbrmms
root     11308     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbsl
root     11344     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbim
root     11452     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbars
root     11594     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbvault
root     11598     1  0 10:04 pts/2    00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root     11636     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbsvcmon
root     11697 11000  0 10:04 pts/2    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     11712 11008  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root     12337 12296  0 10:07 pts/2    00:00:04 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="en_US.UTF-8" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=760000 -Dvrts.nbe.BUILDNO=20141027 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms1024M -Xmx2048M vrts.nbe.AdminConsole

MM Processes
------------
root     10966     1  0 10:03 pts/2    00:00:00 /usr/openv/volmgr/bin/ltid
root     10972     1  0 10:03 pts/2    00:00:00 vmd
root     11733 10966  0 10:04 pts/2    00:00:00 tldd
root     11749 10966  0 10:04 pts/2    00:00:00 avrd
root     11752     1  0 10:04 pts/2    00:00:00 tldcd

Shared Symantec Processes
-------------------------
root      2639     1  0  2015 ?        00:05:42 /opt/VRTSpbx/bin/pbx_exchange
 

and the /etc/hosts has already an entry for the hostname.

Thanks a lot for your help!!

7.7
Backup and Recovery
Linux
NetBackup
  • diegomauricior's avatar
    diegomauricior
    9 years ago

    the solution was 

    cp -rp /usr/openv/var/vxss/credentials/ /usr/openv/var/vxss/credentials.old

    cd credentials

    rm -rf srvbackup

    rm -rf localhost6.localdomain6

    /usr/openv/netbackup/bin/goodies/netbackup stop

    ./netbackup start -f -v

    run again the jave program

    /usr/openv/netbackup/bin/jnbSA &

    Solve

  • diegomauricior's avatar
    diegomauricior
    Level 3
    9 years ago

    Thank you for your help, I understand your point of view, however, Netbackup was working well until yesterday, I don't know what happened.

  • sdo's avatar
    sdo
    Moderator
    9 years ago

    Although technically unsupported - and appears to have been working until the other day - so it should be (kind of) working now - so let's just check that the master server appears to be up-ish:

    ...on the master server do:

    uname -a

free -g

df -h

cat /usr/openv/netbackup/version

cat /etc/redhat-release

cat /usr/openv/var/global/server.conf

nbemmcmd -getemmserver

nbemmcmd -listhosts

bpdbjobs -summary

vpoprcmd -devmon hs

bpps -x

    Just to see what the state is.

  • sdo's avatar
    sdo
    Moderator
    9 years ago

    And I know that you have already checked the "naming" side of things, but could I be so bold as to ask you to just check the following:

    ...yes I know I'm asking for some commands to be done twice...

    ...on the master server:

    hostname

ifconfig

cat /etc/hosts

cat /etc/resolv.conf

bpclntcmd -self

bpclntcmd -pn

bpclntcmd -hn $HOSTNAME

bpclntcmd -hn $HOSTNAME

nslookup $HOSTNAME

nslookup $HOSTNAME

# and for the address that you think master server is supposed to be using for NetBackup, do...

nslookup x.x.x.x

nslookup x.x.x.x

bpclntcmd -ip x.x.x.x

bpclntcmd -ip x.x.x.x

bptestnetconn -v -a -s

HTH
  • diegomauricior's avatar
    diegomauricior
    Level 3
    9 years ago

    root@srvbackup ~]# uname -a
    Linux srvbackup 3.10.0-123.el7.x86_64 #1 SMP Mon May 5 11:16:57 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux
    [root@srvbackup ~]# free -g
                 total       used       free     shared    buffers     cached
    Mem:            62          3         59          0          0          0
    -/+ buffers/cache:          2         60
    Swap:            7          0          7
    [root@srvbackup ~]# df -h
    Filesystem                                 Size  Used Avail Use% Mounted on
    /dev/mapper/rhel_srvbackup00-root          3.9G  139M  3.8G   4% /
    devtmpfs                                    32G     0   32G   0% /dev
    tmpfs                                       32G   92K   32G   1% /dev/shm
    tmpfs                                       32G  9.4M   32G   1% /run
    tmpfs                                       32G     0   32G   0% /sys/fs/cgroup
    /dev/mapper/rhel_srvbackup00-usr           4.9G  2.9G  2.0G  60% /usr
    /dev/md127                                 497M  104M  393M  21% /boot
    /dev/mapper/rhel_srvbackup00-home          9.8G  5.9G  3.9G  61% /home
    /dev/mapper/rhel_srvbackup00-tmp           3.9G   34M  3.9G   1% /tmp
    /dev/mapper/rhel_srvbackup00-usr_openv     118G   20G   98G  17% /usr/openv
    /dev/mapper/rhel_srvbackup00-var           9.6G  2.1G  7.5G  22% /var
    192.168.100.2:/export/clone/Pretapes       8.9T  2.4T  6.5T  27% /pretapes
    192.168.100.2:/export/FS_Prj_Pivot_DB_Bck  1.0T   41G  984G   4% /FS_Prj_Pivot_DB_Bck
    192.168.100.2:/export/fs_snrbackups_new    6.5T  1.0M  6.5T   1% /fs_snrbackups_new_temp
    192.168.100.2:/export/clone/aplicaciones   1.1T  1.0M  1.0T   1% /clones/aplicaciones
    192.168.100.2:/export/clone/HistoDB        1.9T  406G  1.5T  21% /clones/HistoDB
    192.168.100.2:/export/clone/IMGIRIS        1.3T  285G  1.0T  22% /clones/IMGIRIS
    192.168.100.2:/export/snrbackup            5.5T  4.0T  1.5T  73% /backups
    192.168.100.2:/export/clone/TapesPretapes  3.1T  149G  3.0T   5% /clones/TapesPretapes
    [root@srvbackup ~]#
    [root@srvbackup ~]# cat /usr/openv/netbackup/version
    HARDWARE LINUX_RH_X86
    VERSION NetBackup 7.6.1
    RELEASEDATE Mon Oct 27 22:51:11 CDT 2014
    BUILDNUMBER 20141027
    [root@srvbackup ~]# cat /etc/redhat-release
    Red Hat Enterprise Linux Server release 7.0 (Maipo)
    [root@srvbackup ~]# cat /usr/openv/var/global/server.conf
     -n NB_srvbackup
       -x tcpip(LocalOnly=YES;ServerPort=13785)  -gp 4096 -gd DBA -gk DBA -gl DBA -ti 0 -c 25M -ch 500M -cl 25M -zl -os 1M  -o /usr/openv/db//log/server.log
     -ud

    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/admincmd/nbemmcmd -getemmserver
    NBEMMCMD, Version: 7.6.1
    These hosts were found in this domain: srvbackup

    Checking with the host "srvbackup"...

    Server Type     Host Version         Host Name                      EMM Server
    MASTER          7.6                  srvbackup                      srvbackup

    Command completed successfully.
    [root@srvbackup admincmd]#
    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts
    NBEMMCMD, Version: 7.6.1
    The following hosts were found:
    server           srvbackup
    master           srvbackup
    ndmp             el03sn01
    Command completed successfully.
    [root@srvbackup admincmd]#
    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/admincmd/bpdbjobs -summary
    MASTER SERVER QUEUED REQUEUED ACTIVE SUCCESS PARTSUCC FAILED INCOMP SUSP WAITING_RETRY  TOTAL
    srvbackup          0   0      0    729       9        5      0      0    0    743
    [root@srvbackup admincmd]#

    [root@srvbackup admincmd]# /usr/openv/volmgr/bin/vmoprcmd -devmon hs

                               HOST STATUS
    Host Name                                  Version   Host Status
    =========================================  =======   ===========
    srvbackup                                  761000    ACTIVE
    [root@srvbackup admincmd]#

    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpps -x
    NB Processes
    ------------
    root      3329     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
    root      3396     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
    root      3492     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbdisco
    root      3626     1  2 12:44 ?        00:04:07 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
    root      3676     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbevtmgr
    root      3738     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbaudit
    root      3882     1  0 12:44 ?        00:00:00 /usr/openv/pdde/pdag/bin/mtstrmd
    root      3887     1  0 12:44 ?        00:00:03 /usr/openv/netbackup/bin/nbemm
    root      3923     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbrb
    root      4003     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bprd
    root      4044     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
    root      4097     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbjm
    root      4273     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpdbm
    root      4290  4273  0 12:44 ?        00:00:05 /usr/openv/netbackup/bin/bpjobd
    root      4292     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbpem
    root      4341  4292  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
    root      4434     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbstserv
    root      4543     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbrmms
    root      4545  4273  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpdbm
    root      4651  4097  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
    root      4692     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbsl
    root      4755     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbim
    root      4806     1  0 12:44 ?        00:00:04 /usr/openv/netbackup/bin/nbars
    root      4880     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbvault
    root      4885     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbcssc -a NetBackup
    root      4937     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbsvcmon
    root      5111  4292  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup


    MM Processes
    ------------
    root      3983     1  0 12:44 ?        00:00:00 /usr/openv/volmgr/bin/ltid
    root      3995     1  0 12:44 ?        00:00:00 vmd
    root      4684  3983  0 12:44 ?        00:00:00 tldd
    root      4932  3983  0 12:44 ?        00:00:00 avrd
    root      4986     1  0 12:44 ?        00:00:00 tldcd


    Shared Symantec Processes
    -------------------------
    root      3245     1  0 12:44 ?        00:00:00 /opt/VRTSpbx/bin/pbx_exchange
    [root@srvbackup admincmd]#
     

  • diegomauricior's avatar
    diegomauricior
    Level 3
    9 years ago

    to add
     

    [root@srvbackup admincmd]# hostname
    srvbackup
    [root@srvbackup admincmd]# ifconfig
    eno2: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
            inet 192.168.80.141  netmask 255.255.255.0  broadcast 192.168.80.255
            inet6 fe80::1658:d0ff:fe5f:f6f1  prefixlen 64  scopeid 0x20<link>
            ether 14:58:d0:5f:f6:f1  txqueuelen 1000  (Ethernet)
            RX packets 27392  bytes 2576087 (2.4 MiB)
            RX errors 0  dropped 0  overruns 0  frame 0
            TX packets 11111  bytes 5741111 (5.4 MiB)
            TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
            device memory 0xf7600000-f7700000

    eno4: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
            inet 192.168.10.153  netmask 255.255.255.0  broadcast 192.168.10.255
            inet6 fe80::1658:d0ff:fe5f:f6f3  prefixlen 64  scopeid 0x20<link>
            ether 14:58:d0:5f:f6:f3  txqueuelen 1000  (Ethernet)
            RX packets 95730  bytes 6563871 (6.2 MiB)
            RX errors 0  dropped 0  overruns 0  frame 0
            TX packets 16695  bytes 1931277 (1.8 MiB)
            TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
            device memory 0xf7200000-f7300000

    ens4f0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
            inet 192.168.69.9  netmask 255.255.255.192  broadcast 192.168.69.63
            inet6 fe80::8edc:d4ff:fea9:bfd8  prefixlen 64  scopeid 0x20<link>
            ether 8c:dc:d4:a9:bf:d8  txqueuelen 1000  (Ethernet)
            RX packets 3756  bytes 261097 (254.9 KiB)
            RX errors 0  dropped 0  overruns 0  frame 0
            TX packets 3590  bytes 265505 (259.2 KiB)
            TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

    ens4f1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
            inet 192.168.100.22  netmask 255.255.255.0  broadcast 192.168.100.255
            inet6 fe80::8edc:d4ff:fea9:bfd9  prefixlen 64  scopeid 0x20<link>
            ether 8c:dc:d4:a9:bf:d9  txqueuelen 1000  (Ethernet)
            RX packets 837530  bytes 578003962 (551.2 MiB)
            RX errors 0  dropped 0  overruns 0  frame 0
            TX packets 832984  bytes 164246171 (156.6 MiB)
            TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

    lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
            inet 127.0.0.1  netmask 255.0.0.0
            inet6 ::1  prefixlen 128  scopeid 0x10<host>
            loop  txqueuelen 0  (Local Loopback)
            RX packets 62424  bytes 14242309 (13.5 MiB)
            RX errors 0  dropped 0  overruns 0  frame 0
            TX packets 62424  bytes 14242309 (13.5 MiB)
            TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

    [root@srvbackup admincmd]# cat /etc/hosts
    127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
    ::1         localhost6 localhost6.localdomain6
    192.168.80.141  srvbackup
    192.168.80.42   SNRVURBD01
    192.168.10.153  srvbackup_nfs   srvbackup
    192.168.69.9    srvbackup_bck   srvbackup
    192.168.80.30   snrvur2
    192.168.40.16   supersererpdb.snr.local   supersererpdb
    192.168.40.7    supesererpas.snr.local    supesererpas
    192.168.40.6    webserverb.snr.local      webserverb
    192.168.40.32   snrsec01.notariado.gov.co snrsec01
    192.168.100.5
    192.168.10.22   supesergd.snr.local       supesergd
    192.168.10.3    tecnica
    192.168.80.36   supesedb01
    #
    # Incluyendo en 19Feb14:
    192.168.10.200   snr1db01.snr.local snr1db01
    192.168.10.3    tecnica
    #
    192.168.80.35   SUPESERBP.snr.local     SUPESERBP
    #exadata
    192.168.69.10   snr3db01_bck
    192.168.69.11   snr3db02_bck
    192.168.69.12   snr3db03_bck
    192.168.69.13   snr3db04_bck
    192.168.80.130  supesebdprd1_bck
    192.168.69.50   el03sn01

    #Maquinas OVM
    192.168.40.196  ovmssopmw05

    # Nodos de Exadata con Virtual name exadatanbclien incluyendo 23 de junio de 2015
    192.168.69.14   exadatanbclient

    #linea adicionada el 02/Julio/2015
    192.168.80.50   snraplex01      SNRAPLEX01

    #linea adicionada el 15/Julio/2015
    192.168.10.30   supeseovmmngr

    #cliente svn
    192.168.40.120  oas-test.supernotariado.gov.co  oas-test

    #cliente repositorio
    192.168.40.18   cxbogstsr01w

    ###
     192.168.102.88 Usuario-PC
    [root@srvbackup admincmd]# cat /etc/resolv.conf
    search  snr.local
    #nameserver      8.8.8.8
    nameserver      192.168.10.17
    nameserver      192.168.10.125
    [root@srvbackup admincmd]#

    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -self
    yp_get_default_domain failed: (12) Local domain name not set
    NIS does not seem to be running: (1) Request arguments bad
    gethostname() returned: srvbackup
    host srvbackup: srvbackup at 192.168.80.141
    host srvbackup: srvbackup at 192.168.10.153
    host srvbackup: srvbackup at 192.168.69.9
    aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
     getfqdn: Success
    [root@srvbackup admincmd]#
    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -pn
    expecting response from server srvbackup
    srvbackup srvbackup 192.168.80.141 43659
    [root@srvbackup admincmd]#
    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -hn $HOSTNAME
    host srvbackup: srvbackup at 192.168.80.141
    host srvbackup: srvbackup at 192.168.10.153
    host srvbackup: srvbackup at 192.168.69.9
    aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -hn $HOSTNAME
    host srvbackup: srvbackup at 192.168.80.141
    host srvbackup: srvbackup at 192.168.10.153
    host srvbackup: srvbackup at 192.168.69.9
    aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# nslookup $HOSTNAME
    ;; Got SERVFAIL reply from 192.168.10.17, trying next server
    Server:         192.168.10.125
    Address:        192.168.10.125#53

    ** server can't find srvbackup: SERVFAIL

    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# nslookup $HOSTNAME
    ;; Got SERVFAIL reply from 192.168.10.17, trying next server
    Server:         192.168.10.125
    Address:        192.168.10.125#53

    ** server can't find srvbackup: SERVFAIL

    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# nslookup 192.168.80.141
    Server:         192.168.10.17
    Address:        192.168.10.17#53

    ** server can't find 141.80.168.192.in-addr.arpa.: NXDOMAIN

    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# nslookup 192.168.80.141
    Server:         192.168.10.17
    Address:        192.168.10.17#53

    ** server can't find 141.80.168.192.in-addr.arpa.: NXDOMAIN

    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -ip 192.168.80.141
    host 192.168.80.141: srvbackup at 192.168.80.141
    host 192.168.80.141: srvbackup at 192.168.10.153
    host 192.168.80.141: srvbackup at 192.168.69.9
    aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
    [root@srvbackup admincmd]#
    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -ip 192.168.80.141
    host 192.168.80.141: srvbackup at 192.168.80.141
    host 192.168.80.141: srvbackup at 192.168.10.153
    host 192.168.80.141: srvbackup at 192.168.69.9
    aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
    [root@srvbackup admincmd]#
     

    [root@srvbackup admincmd]# /usr/openv/netbackup/bin/bptestnetconn -v -a -s
    SERVER = srvbackup
    ------------------------------------------------------------------------
    NBU IP_ADDRESS_FAMILY configured to use Remote Addresses:  IPv4(yes) IPv6(no)
    FL:               srvbackup -> 192.168.80.141                          :      1 ms FAST (< 5 sec) [local]
    FL:               srvbackup -> 192.168.10.153                          :      1 ms FAST (< 5 sec) [local]
    FL:               srvbackup -> 192.168.69.9                            :      1 ms FAST (< 5 sec) [local]
    ------------------------------------------------------------------------
    RL:                          192.168.80.141 -> srvbackup :      0 ms FAST (< 5 sec)
    RL:                          192.168.10.153 -> srvbackup_nfs :      0 ms FAST (< 5 sec) MISMATCH
    RL:                            192.168.69.9 -> srvbackup_bck :      0 ms FAST (< 5 sec) MISMATCH
    RL:                               127.0.0.1 -> localhost :      0 ms FAST (< 5 sec)
    ------------------------------------------------------------------------
    Slow (>5 sec) or/and failed/mismatched reverse lookups:
    srvbackup :      0 sec [MISMATCH] -> srvbackup_bck
    ------------------------------------------------------------------------
    Total elapsed time: 1 sec
    [root@srvbackup admincmd]#
     

     

     

  • sdo's avatar
    sdo
    Moderator
    9 years ago

    All looks ok to me.

    .

    Can I suggest you do this on the master:

    bpclntcmd -clear_host_cache

    ...and then try the GUI again.

  • sdo's avatar
    sdo
    Moderator
    9 years ago

    This TN:

    NetBackup host login failure through Java Administration Console

    https://www.veritas.com/support/en_US/article.000023495

    ...suggests restarting NetBackup.

    .

    And this TN:

    Removing an old trusted certificate manually from NetBackup​

    http://www.veritas.com/docs/000023673

  • areznik's avatar
    areznik
    Level 5
    9 years ago

    You have something strange going on with your hosts file, srvbackup is listed several times 

    192.168.80.141  srvbackup
    192.168.10.153  srvbackup_nfs   srvbackup
    192.168.69.9    srvbackup_bck   srvbackup

    Has that always been like that? Doesnt look right to me... im wondering if its causing a name mismatch with whats on the certificate. 

    Can you also post your /etc/nsswitch.conf file?