Netbackup Device definition problem
HI All;
how to solve problem in NetBackup 6.5.4 ,, at the begin of this week I replace one Tape drive on Library StorageTek sun Stream line 500 .
The new tape drive appear in device manager and also defined on NetBackup system but when I run backup job on tape drive job failed with error 84 or backup still with and the log of job details is
12/23/2009 5:48:16 PM - requesting resource master-hcart2-robot-tld-0
12/23/2009 5:48:16 PM - requesting resource master.NBU_CLIENT.MAXJOBS.jaw-fms
12/23/2009 5:48:16 PM - requesting resource master.NBU_POLICY.MAXJOBS.MASTER_ORACLE_SW01
12/23/2009 5:48:22 PM - granted resource master.NBU_CLIENT.MAXJOBS.jaw-fms
12/23/2009 5:48:22 PM - granted resource master.NBU_POLICY.MAXJOBS.MASTER_ORACLE_SW01
12/23/2009 5:48:22 PM - granted resource IT1431
12/23/2009 5:48:22 PM - granted resource HP.ULTRIUM2-SCSI.000
12/23/2009 5:48:22 PM - granted resource master-hcart2-robot-tld-0
12/23/2009 5:48:22 PM - estimated 0 kbytes needed
12/23/2009 5:48:23 PM - started process bpbrm (4992)
12/23/2009 5:48:23 PM - connecting
12/23/2009 5:48:37 PM - connected; connect time: 00:00:14
12/23/2009 5:48:39 PM - mounting IT1431
12/23/2009 5:49:41 PM - Error bptm(pid=5620) cannot open file D:\VERITAS\NetBackup\db\media\tpreq\drive_HP.ULTRIUM2-SCSI.000, The device has indicated that cleaning is required before further operations are attempted. (1165)
12/23/2009 5:49:41 PM - Warning bptm(pid=5620) media id IT1431 load operation reported an error
12/23/2009 5:49:41 PM - current media IT1431 complete, requesting next resource Any
Kind Regards.
- This message is coming from the TAPE DRIVE itself:
The device has indicated that cleaning is required before further operations are attempted
Also see 'Media Logs Report' for this period as well as the bptm log on the media server. You should be able to see the specific TapeAlert code that was sent by the tape drive.
Also test a tape mount using 'robtest'.
