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punbs's avatar
punbs
Level 4
11 years ago

NetBackup Hyper-V 2012 Backup moving Virtual Machine to Save State

Hi Techs,

We are facing issue while a Hyper V Backup.

When I start a backup of the HyperV of 2012 Server. Virtual Machine is moving to Saved State and backup will start.

During the backup. We are unable to access the Virtual Machine and Application.

Once backup Completes it will comes to normal State and even during the backup no vss shadows are creating.

 

Any inputs.

 

Rgds, punbs

 

 

17 Replies

  • Thanks for the reply Riaan, i installed the Netbakcup client in Hyper-v server. while finishing the policy creation, i got the warning message and same attached here. please suggest.

    Regards

    Balaji

     

     

  • Hi Riaan,

    I got few details for failure.

    1. If i uncheck the off-host backup option in the Hyper-v Tab of Policy.

    Backup is happening. But the problem is snapshost is not creating for this.

    I observed that my vm is having below configuration: 

    Eg: C:\ ------------ Disk 1 ---------------- *****.vhd

    D:\....................Disk 2 -----------------*****.vhdx

    Backup is failing with snapshot Error.

    For above symantec is having any limitation like that, virtual machine should not have different type of disk format.

    Experts... Plz comment.

  • Hello,

     

    To back up the vm container (hyperv policy) you need the client in the hyperv host. To backup and application (sql exchange etc) you need the client in the guest. For single file restore you also need the client installed in the guest, unless you're going to restore to a share/copy the files to the guest.

  • Hi Riaan,

    I need one clarification, for full virtual machine backup, whether i need to install netbackup client in both Hyper-v server and in guest server??

    please suggest me.

     

    Thanks
    Balaji

  • Hello,

     

    Please check this note and see if your guest is affected by the circumtances that require it to be backed up offline.

     

    http://www.symantec.com/docs/TECH152313