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Sid1987's avatar
Sid1987
Level 6
6 years ago

netbackup media server stuck at bptm start

Hi Everyone,

I have a very strange behaviour, my aix lpar san media server all of a sudden sometime gets stuck at bptm (pid=) start
When I checked logs it says waiting for resources from nbjm, however it gets tape drive, media, rbid but still is stuck there and nothing further works. I have reconfigured drives on this media server, rebooted it but nothing seems to work, also if I am lucky and backup completes then it has respective bptm unload sitting there in processes

Let me know if you guys need nbrb,nbemm,nbjm,bptm logs....
  • Did you restart NBU on media server after device config?
    Have you double-checked that STU config matches device config?

    All text in Job details will be a good start.
  • Can you please check if there is any resource allocation stuck with nbrbutil??